Buca di Beppo Italian Restaurant

Not sure where to start...requested a booth in the bar area. Was seated, our waiter came over and asked if we wanted to place a bar order..which we did. The wine I ordered had clearly been chilled at the distributor, then warmed, then chilled again...disgusting. ordered dinner...waited, the waiter came out and said they had run out of that pasta and we're going to substitute the pasta with a different type of pasta which was so undercooked that it was nasty. Finally after receiving the bill, gave him my card. He came back and said in front of my party..."Tried twice and your card was declined". I was mortified. I immediately contacted my card issuer (Chase) to find out what happened. Was told the waiter didn't finish the transaction! Again I was so embarrassed. Never again will I come back!

The last time that I came here, it was for my grandma's birthday. We came here expecting for it to be good, as it had been in the past, but it wasn't. The service was slow, and the food wasn't great. A bunch of us got sick after eating the food as well. So therefore, I won't be coming back anyte soon.