Bidio Solutions, Inc.

Beware of this company. We had worked with them once before with no issue, but on a second time they were incredibly unprofessional and have been harassing us repeatedly because an accounting issue on their end.

The good thing about this company is hypothetically they work directly with the insurance company to take care of all of the issues on that end. In this case they did, but apparently didn't properly negotiate the amount with the insurance. We had a $1500 deductible, they gave us a $1000 bonus, signed over every check from the insurance company to them directly, and years later they are continuing to harass us saying we owe them almost $3000.

When this first came up, I called one of their reps, and he told me they had had some issues with their books and it would be sorted out immediately. Then a few months later, they send us another invoice for $3000 or send an aggressive message threatening legal action and have been harassing us periodically for the last 2 years rather than just calling the insurance company. Further, after looking at the paperwork more closely, it looks like they not only claimed the wrong kind of roofing with the insurance company, but also had other discrepancies that account for the $3000 difference.

Long story short, they seemed okay at first, and the work was decent (they messed up some fixes of the joists because of a miscommunication), but are VERY poorly managed and try to pass their failures on to customers. Again BEWARE. Go with another, more reputable company.