More Info

Extra Phones

Phone: (972) 239-0243

TollFree: (800) 443-8949

Payment method
amex, discover, master card, visa
Categories

Reviews

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Tosha M.

11/18/2016

Overall
Selection
Service

VERY HORRIBLE CUSTOMER SERVICE!!!!!! THE OWNER SHEILA IS A COMPLETE BITCH!!! MY WIFE ORDERED $350 FLOWER ARRANGEMENT FOR ME AND THE DRIVER CLAIMED IT WAS DELIVERED WHEN IT HAD NOT BEEN DELIVERED!! WHEN MY WIFE AND I CALLED THEM TO SEE WHAT WAS GOING ON THE OWNER SHEILA WAS VERY RUDE AND TALKING SHIT IN THE BACKGROUND! MY FLOWERS FINALLY CAME IN AND I TEXTED MY WIFE TO LET HER KNOW SHE HAD NOT RESPONDED YET AND THEN ALL OF A SUDDEN SOME MEAN RUDE LOOKING ASS WHITE MAN WHO I SUPPOSE IS THE OTHER OWNER CAME IN WITHOUT SAYING HI OR INTRODUCING HIMSELF AND STARTED TAKING PICS OF THE FLOWERS AND OUR BUSINESS AS IF WE WERE LYING!!! I WAS SO UPSET I CALLED THE BUSINESS AND THEY WERE RUDE AND PRETTY MUCH TOLD ME I WAS LYING ABOUT WHEN THE DRIVER ARRIVED!!! THIS WAS JUST A COMPLETE HORRIBLE EXPERIENCE!!! MY WIFE SPENT A TOTAL OF $380 FOR HORRIBLE CUSTOMER SERVICE AND THE FLOWER ARRANGEMENT WAS NOT ALL OF THAT AND THE VASE WAS DIRTY!!!!!! PLEASE DO NOT SUPPORT THIS BUSINESS!!!

AW
Ashley W.

01/15/2015

Overall

Beautiful flowers!! My husband has ordered from many flower shops and this one is the BEST! It is now the only place he will buy me flowers.

Details

Phone: (972) 661-3774

Address: 4950 Keller Springs Rd Ste 100, Addison, TX 75001

Website: http://www.floralconceptstx.com

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