More Info

Extra Phones

Phone: (336) 771-7070

Phone: (336) 769-9452

Brands
First Alert, access, cctv
AKA

Security General

Categories

Reviews

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Kate K.

11/06/2013

Overall
General Security - we used thi...

General Security - we used this service when we moved to NC for our home. We had multiple issues with alarm service, monitoring service, and equipment problems. On top of all those issues, we were transferred out of state and told by General Security that we were "under contract" and would have to pay the balance of the contract fees due. They do not provide service to the area we are moving, and basically told us that if we had been transferred out of state within any time after signing the contract we would have to pay the balance of the 3 year contract no matter what the circumstance. I would NOT recommend General Security to anyone who actually wants to depend on their alarm system, and the security monitoring.. if you think they would be reasonable if you move out of state, think again.. They Are Not!! Be Warned!!

husler_1979

08/09/2011

Overall
Just wanted to drop by and lea...

Just wanted to drop by and leave a line of thanks to the young lady who answers the phone, Beth, the most delightful and upbeat voice!!! You are very pleasant to deal with and I appreciate that very much. I was with ADT before I signed up with General Security, talk about a HUGE difference. Thank you for all you do!!!!

babybigfish2000

09/14/2010

Overall
Excellent

Finally a company that actually anwsers the phone with a REAL person who is friendly & very helpful!!!! I received excellent service from the installers who came to my house & I love my security system. Thank you for making my experience GREAT!!!



People if you are looking for a security system for your home, this is the company to go with!!!!!

anonymous

03/01/2010

Provided by Superpages
Overall

Finally service with a smile!!! I received an excellent price on a great security system. And the ladies who I spoke with on the phone were helpful & sincere. Thank you!!!

anonymous

10/02/2009

Provided by Superpages
Overall

Great Experience!!!! I called to get a qoute on a system & received quick & accurate service. The price was what they said it would be & very reasonable compared to other companies I called. Everyone I spoke to was extremely pleasant & helpful. And I talked to actual people each time I called, never a recording!!!!!! Overall, GREAT service & GREAT people.

anonymous

08/13/2009

Provided by Superpages
Overall

JUST PURCHASED AN ALARM SYSTEM FOR MY HOME. THE PRICE WAS AFFORDABLE AS I SHOPPED AROUND FOR THE BEST VALUE FOR MY MONEY. THE SERVICE WAS GREAT! EVERYONE IN THE OFFICE AND THE MAN THAT CAME TO MY HOME WAS HELPFUL AND VERY KNOWLEDGEABLE. THANK YOU

Details

Phone: (800) 343-2250

Address: 10253 N Nc Highway 109, Winston Salem, NC 27107

Website: http://www.gensecurity.com

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