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Phone: (336) 764-0787
Fax: (336) 764-1099
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Beverlys Midway Flower & Gifts
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Reviews
07/06/2011
Beverly & her staff did a wonderful job with my daughter's wedding. Everyone was so friendly and easy to work with and Beverly is clearly a first class florist. All of the flowers were fresh, perfectly arranged and simply spectacular! Look no further this is the florist for you.
10/25/2010
Beverly's of Midway was one of the best decisions we made during wedding planning. I took a few images of flowers from other weddings showing the colors and flowers I loved. She took those ideas, worked with them, and made it fit our special day. We trusted Beverly, and she went above and beyond expectations. She was very reasonable and willing to work with us on budget, style, and special additions. I will only go to Beverly's from now on for any floral arrangements!
09/22/2009
I was incredibly disappointed with this vendor! Ladies... BEWARE. They were so kind and wonderful... until the WEDDING DAY (which is the only day that counts)! We signed a contract that stated the flowers would arrive between 130 and 2; I was to be married at 4 oustide the reception hall. At 230 o'clock there were no flowers and I was becoming more and more sure I was walking down the aisle without a bouquet. While my mother was running around trying to fix the problem I was taking pictures in my bridal suite (without her). So, I have NO pictures of my mother helping me get ready. Numerous calls to the florist went unanswered and to make matters worse, when the delivery people finally arrived they tried to tell my father they were there at 205 (which is a LIE). The photographer showed up at 230 and there were still no flowers. They may have showed up around 245 but set up did not begin until 3 o'clock. So, they were between 45 minutes to 1 hour and 15 minutes late, either way you look at it they were LATE. We have not had a returned follow up call and they never apologized. I WILL NOT RECOMMEND IF YOU WANT YOUR DAY TO GO SMOOTHLY! The flowers were beautiful but NOT worth the worry and absent photos.
UPDATE: After this review was posted we were FINALLY contacted by the vendor (because she was unhappy with the review) who, instead of trying to make ammends, made excuses for her staff and stated that we were completely inappropriate. There was an apology followed by a "but", and to me that is no apology at all. "I am sorry, but... excuse, excuse, excuse." To set the record straight she was absent from the wedding and was going by word of the mouth of her workers, she did not care what we had said. In my line of work, customer complaints are taken very seriously and the customer is never told they are wrong, also my boss never makes excuses for us.
As the owner/manager of Beverly's of Midway, I was very disturbed by this review. Not only is it a poor reflection of my business but of my staff. I am very proud of the way we handle every wedding with care. My staff was running behind that day. No excusses. For that I am very sorry. Time sometimes gets away from you. I understand the stress that it must have caused the wedding party. For that I am very sorry. My staff was 20 minutes late. It was to have been a very simple set up so they did not feel it was necessary to contact the family to let them know they were running behind. For that I am sorry. These are long time employees which I support. I can not turn the clock back for a second chance but try to learn from each wedding that we do. Best Wishes for the future.
Details
Phone: (336) 764-1091
Address: 11130 Old Us Highway 52, Winston Salem, NC 27107
Website: http://beverlysofmidway.net
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