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JI
Josh I.

11/23/2018

Overall
Atmosphere
Food
Service

Store Located @ >> 1601 Martinsburg Pike, Winchester, va. 22603
Totally the worst ever experience at any Denny's establishment.
Went there for a late "Thanksgiving" meal. Haven't been to that particular store in over five years. The one that has exceptional service & quality is the one located @ 1530 REST CHURCH RD 22624. Wish that I drove the extra few miles to have my meal there. Because the one on Martinsburg Pike, in winchester was atrocious to put it mildly. The service was despicable, and the food ordered wasn't as advertised in the menu. Not to mention actually tasted a bit burnt. 1st delivery was incorrect, and had to be sent back to be corrected. And that was even time consuming of waiting. Portions of what did arrive was even very small, again not what was advertised in the menu. ( My View False Advertising ) at it's best. And the employee's offered nothing but flamboyant excuse. Stating that it is what it is. That was taken as being rude in my opinion. Not in the mood than to raise a fuss, I just ate, paid, and immediately just departed there. Also to mention there was to minor charges on our ticket of sides we did not order nor ever received. That in itself is despicable. Store wasn't even busy, to make that kind of mistake on both or our orders. Sorry to put this to your corporation denny's. But with all due respect, I'm going to have to make sure that this get's more publicity. Why because just imagine how many customers that have probably been disappointed by that store, and probably turned the other cheek as they say. Sorry this customer can't, why because it's not denny's at a whole. From what Iv'e experienced, so far its seemingly just that one particular store, so far that i noticed this disgrace to your corporation.
With high hopes, you will diligently resolve that stores issue's promptly..
Sorry for the complaint, but do thank you for your attendance in reading this letter.

Details

Phone: (866) 498-3808

Address: 1601 Martinsburg Pike, Winchester, VA 22603

Website: https://locations.dennys.com/VA/WINCHESTER/249576

More Info

General Info
For more than 65 years, Denny’s has been bringing people together over great food. It’s the place where people can relax and be themselves while enjoying classic American comfort food and everyday value, 24 hours a day, 365 days a year. Are you looking for a breakfast restaurant near you? Look no further than Denny’s located at 1601 Martinsburg Pike. Come enjoy the best pancakes, waffles, coffee, omelettes, and french toast in [city]. Denny’s is the perfect place to eat for families, and we love feeding you and your family so much that kids eat FREE every Tuesday from 4 p.m. to 10 p.m. (Restrictions, pricing and participation may vary by locations. See store for details.) Stop by for lunch, dinner, or a late night food. If you can’t make it to our location, you can get our breakfast, lunch, or dinner delivered right to your doorstep. Denny’s is a restaurant that has senior citizen discounts. For more than 65 years, Denny’s has been America’s Favorite Diner that serves up the best buffet and breakfast.
Brands
Coca-Cola, Oreo
Payment method
master card, visa, amex, discover, cash, diners club
Price Range
$
Categories
Other Information

Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Ice Cream, Healthy, Omelets

Specialties: Value Menu, Grand Slam, America's Diner, Pancakes, Skillets

Price Range : Below Average

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