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01/11/2015
No customer service. Very rude, not people friendly. They make and add additional to what contract already states. I do not recommend using.
09/27/2010
I used them for party rentals back in March and had no problems. They dropped everything off then picked everything back up the next day. No problem.
I went back this week for tables, and they decided to add a deposit of $100. Didn't do that before, but ok- maybe changed their policy. I needed the tables early, so I offered to get them myself. I made it clear to the man that HE would have to pick them up Monday. I would NOT be able to bring the tables back. Sure, fine- HE would get them. I call Monday morning, and now he claims that he never said that.
The man claims that they "DON'T DELIVER OR RETRIEVE RENTALS, EVER!!" That they charge an extra $20 for delivery. This of course AFTER you get the rentals.
Bottom line- they LIE about delivery and pick up. Then tack on an EXTRA CHARGE after you get the rentals and you're stuck.
Horrible Horrible Horrible Business Practices!!
Details
Phone: (310) 518-4072
Address: 1257 N Avalon Blvd, Wilmington, CA 90744
Website: https://flowersavalon.com
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