More Info

General Info
GWV is more than a hospital. It is Luzerne County's complete healthcare system, offering services that are not available anywhere else locally. With many nationally recognized, award-winning specialty areas and modern facilities, we offer virtually every type of care you and your family will need. And perhaps just as importantly, we know that great healthcare begins with listening to you.
Payment method
mastercard, visa
Location
Geisinger Wy Valley Med CMPLX
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Reviews

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SS
Susie S.

10/27/2019

Overall
Expertise
Facility
Professionalism

Geisinger is one of the Best.. Most of my Docs are Geisinger. I had surgeries done here and in Danville.They are very Excellent in Every Way. Recommend them Highly to Everyone. . The Smith Family from Exeter,Pa.

HS
Heather S.

10/31/2017

Overall
Expertise
Facility
Professionalism

Such a great hospital the doctors and nurses are so wonderful.

JE
James E.

12/01/2016

Overall

You won't be treated, but they will get paid anyway. Father had cancer. Tried to get them to treat him. They said "send his file." we called back. They lost it. Sent it again. Lost it again. Three times this happened. Had to wait weeks between each time while they "reviewed his records" only to find out that they had lost them instead. He died while waiting for someone at this facility to learn to use the fax machine. Please, go anywhere else. It's worth it.

In a separate instance, was told over the phone I needed treatment and to come into the emergency room. When I got there, they said I didn't need treatment after all and sent me on my way. Billed insurance company nearly $1,000. I had to pay the co-pay. Complete scam.

SP
Seth P.

11/09/2015

Overall

If I could give it lower I would. If you go your going to be there for 3 hours to get some one to look at you. NO JOKE. Just to look at a finger. And there was maybe 8 people there in the ER to get looked at. Some thing with them. It's sad !!! The worst hospital service. Bad business. They need someone how knows how to run one. This is every time we come here and we have 3 kids. GO DOWN THE STREE TO General

JG
Judy G.

09/19/2015

Overall

webt to er with chest pain shortness of breath ekg was normal said it would be at least another hour and a half for chest x ray and blood work nurse asked if i had nitroglisern i said yeas and she said take one so i did and i sat and waited and waited until a young woman was cring hysterically she couldnt see she was screaming in horror 5 security and police came out and tried to intimidate her no one person said its ok dont cry..it just inhuman and awful and hate to say but she was black and someone made a snide remark that she was comming down from drugs ..just a horror show over there..so i walked to the windoe=w told them i was leaving the nurse cut my id tags and never said a word.....SCARED to Death of that place rude uncaring and are more interested in chit chatting with eachother than any concern unless you walk in with your leg cut off bleeing to death

MC
Melissa C.

08/31/2015

Overall

At one time was a decent hospital but it seems like all the caring staff that once was here left. I can see why. My son sat in the ER last night for over 6 hours with an asthma attack. His o2 stats were even low. They never even cared to check him again while waiting all that time to make sure they didn't drop. Lady at deak and triage nurse were simply cold fish. Not a place you would want to go to die.

KB
Karen B.

07/30/2015

Overall

My mother fell and cut her head open, ambulance brought her to this ER at midnight. While everyone was very NICE, we did not see a doctor unitl 6AM; even then it was a PA, not a doctor. They recommended we talk to Physical Therapy since I didnt think it was a good idea to glue her head back together and then send her home to be cared for by a perosn who was awake, waiting in a hard chair, ALL NIGHT (me). Another hour and a half wait. Didnt get out of there unitl 9:30 AM. Time spent there, 9.5 hours. Seriously??!!

DG
Dee G.

04/19/2015

Overall

I took my brother to the emergency room two days ago and the nurses and staff were very nice. We went pretty early like 10am and they attended us within 20mins because there was other people ahead. My brother was admitted to the hospital and they were so nice and helpful. The food was very good too i recommend this hospitaL.

HS
Harjit S.

09/28/2014

Overall

It's the best.... they take me in right away the few times I had to be rushed there... the doctors came in and talked to me and explained what was going on every step of the way. The nurses are angles not just in ER but also on other floors. Other than one nurse (ERIN) heart hospital .... they all were good..

SM
Steve M.

04/26/2014

Overall

very disappointing they don't take popular insurances. my daughter was turned away with united healthcare insurance - stinks!

Details

Phone: (570) 808-7300

Address: 1000 E Mountain Dr, Wilkes Barre, PA 18702

Website: http://www.geisinger.org/patient-care/find-a-location/geisinger-wyoming-valley-medical-center

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