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(803) 739-9333Visit WebsiteMap & Directions300 Orchard DrWest Columbia, SC 29170Write a Review

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General Info
PETS, Inc has developed programs to address the problems from the point of rescue, through the rehabilitation and adoption processes and then, going a step further, to insure the animal has a reasonably good chance for successful integration into the family by addressing its training and emotional needs. With these primary objectives in mind, we have developed policies and programs that have enabled us to: We believe that most people who do not provide properly for their pets simply don't understand their animal's basic nature, instincts and emotional as well as physical needs. It is our mission to assist people with their pets through education, counseling, training assistance and low-cost health care. Daily animal care is provided by an underpaid... but much appreciated... staff of dedicated caring people who share an uncommon love and respect for animals. There are no executive salaries PETS, Inc Volunteers complete the rescue efforts by dedicating their time and talents in countless ways throughout the year. Financial support is provided by private donations and a few private grants. PETS, Inc receives no government funding. 300 ORCHARD DRIVE, SC 29171 COLUMBIA office ( 803 ) 739-9333FAX ( 803 ) 781-5681
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Brands
eukanuba
Payment method
check, paypal, amex, discover, mastercard, visa
Neighborhood
West Columbia
Categories

Reviews

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GP
Gwen P.

09/16/2020

Overall

Over the years my family has adopted pets from PetsInc 3 times. Those pets are thriving and bring us much joy. After having to say goodbye to my 11.5 year old arthritic American Bulldog last week...coincidentally on the first day of our family beach vacation, I was dreading coming home 5 days later to an empty home. I found myself on Leaphart Rd and decided to stop by PetsInc to see what they had. The second dog I looked at stole my heart and I'm pretty sure i stole his, too. Needless to say, my search ended before it really began. Frost came home with me, got a new name, Ringo, which fits him perfectly and it's like we've known each other forever. I've read some bad reviews about PetsInc, but after following them since their inception and admitting they had a couple of rough years after the founder passed away, i can truly say we've never been disappointed in PetsInc in almost 30 years. Some people seem to be under the impression that they are "buying" a dog and it should be in perfect health and come with a guarantee. When you get a pet from a shelter, the money doesn't go in anyone's pocket. The adoption fee is there to cover the cost of all the things that happen BEFORE you see a nice clean pup or kitty. Most of the time the shelters know nothing about the animal's past...what it's been through, what it's been exposed to or any family history. Every animal there has to be fed, bathed, go thru a medical and behavior evaluation. They need bedding, meds, treatments, spay or neuter and that's just the everyday things. They also have to have people there to administer each of these things and do the things we don't see...feed them, give them meds, clean up after them, do TONS of laundry and cleaning of the facilities, etc. How dare anyone say they are in it for the MONEY??? That is just ridiculous! And to say $150 or $250 is too much??? Try buying a pet from a breeder and add the cost of spaying or neutering plus regular vet care. I assure you $150-$200 isn't even a drop in the bucket. If that's how you feel, you probably don't need to be a pet owner! PetsInc rocks!

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donnie.green74
Edited: 09/16/2020
Overall
This place is clean, easy to f...

This place is clean, easy to find what you are looking for, and the staff is very helpful.

biass940
Edited: 09/16/2020
Overall
Here, you don't buy a dog, you...

Here, you don't buy a dog, you adopt it & give it a great loving home. I got my dog here & she is now part of my family. I can't imagine my life without her!

PN
Peggy N.

04/13/2020

Overall

They do a great job. I got one of my dogs from there . They said she was about 6 years old at adoption. I loved her for many years till she passed. She brought so much joy and companionship to me.

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Shelby F.

01/19/2019

Overall
Expertise

I took my eight week old kitten to see their vet. Yes, he had fleas but, also other symptoms were present. I saw the vet for a matter of 5 minutes. They gave him a bath, shot of fluid, and an antibiotic, stating he had a sinus infection and flea anemia.Told me to feed him baby food and he would be up and running. Unfortunately, my kitty died two days later. He was misdiagnosed and passed away. He suffered greatly his last hours here on earth. Shame on you, Pets Inc!!!!! DO NOT NEVER TAKE YOUR PETS TO PETS INC FOR CARE. I HAD HEARD THIS SEVERAL TIMES FROM OTHERS. I LEARNED MY LESSON, PLEASE DO NOT HAVE TO LEARN YOURS. The CEO, Reed, called me after a huge dispute with the Clinic. Was told he would have the vet call me and as of this morning, three days later, I have not heard from the vet or the CEO Reed. ALL THEY CARE ABOUT IS MONEY......NOT YOUR PET'S AND APPARENTLY THE ONES THEY HAVE IN THEIR OWN BUILDING!

Shelby F

JS
Jen S.

01/29/2018

Overall
Expertise

I would not recommend getting a pet from Pets Inc. I was deceived about the health of my dog, and have incurred far more expenses than I had ever anticipated at the time of adoption. I had been assured that she was "perfectly healthy". However, I discovered that she had ringworm when I took her home. Unfortunately this was only the start of her multiple health issues. She had multiple infections, bleeding from her eye and chest, and was recommended for surgery due her multiple health issues. Despite informing Pets Inc of her health status, they were not willing to work with me. Their vet saw my dog, but he would not call me back and did not document his treatment, so I am still unsure of what he did that day. I have had to take my dog to the vet 6 times within the first month and a half of having her. Due to their lack of assistance and lack of honestly regarding my dog's health, I strongly urge others not to get a dog from Pets Inc.

KL
Karen L.

10/07/2016

Overall
Expertise

Well they are good at taking animals in and getting the pets adopted out I just was charged more for a small chichuaua puppy than a lab mix puppy about 3 years ago. It was 150.00 for the lab and 250.00 for the chichuaua puppy. Now I had no serious medical illnesses which was very good and the service was good and they keep the area clean. I just think the prices get a little pricey if you are trying to get homes for these animals some people can't afford some of those prices. I just think if the prices were not as high on the animals they might get more of the animals adopted out still to good homes.

BB
Bobby B.

10/29/2015

Overall

please go to google to be able to read full accounts horrible company unprofessional not in it for the animals just in it for the donations and cushy jobs

BB
Brady B.

03/26/2015

Overall

Pets inc seems to be a great place, till they sell you a puppy with parvo. As another critic said, I also adopted a puppy from here and they had parvo and a tick on her. 3 days later she had to get taken to the vet, and put down due to parvo. The place doesn't have the resources to test puppies before they get there, or to keep the facilities clean enough. When I brought it to the attention of faculty, they just sent it up to the administration office supposedly. This place shouldn't be open, and don't buy a puppy from here! Save the heart ach!

WM
Wayne M.

11/28/2014

Overall
Just as bad as any puppy mill !

We just adopted an 8 week old puppy last week. What a beautiful little girl she is. After her being home a few days, discovered she has parvo ! Was told by the emergency animal vet that the see countless dogs come from Pet's Inc with this illness. Have found several other people who have had exact same experience. This place needs to be shut down. One dog in the facility has Parvo, many many more do as well. They are not taking the appropriate steps to protect the animals what so ever. Oh, and did I mention, more than likely it's has infected our other dog !!! Notifying Humane Society, MSPCA.

aanons24

06/15/2012

Overall
I love Pets Inc! It was a ver...

I love Pets Inc! It was a very good experience. Very helpful and attentive. Would definitely come back.

njorn981

06/08/2012

Overall
This place is great. Please d...

This place is great. Please don't go buy your pet from a breeder- go adopt a shelter pet. You will be the best thing that ever happened to your pet, and you will feel really good about it too!

gordonn744

05/23/2012

Overall
I adopted my furry pal here a ...

I adopted my furry pal here a few years ago & I absolutely adore her! I can tell that these people are not providing animals from puppy mills & that's something good to hear & know.

luke99j

05/07/2012

Overall
Pets Inc is wonderful. They h...

Pets Inc is wonderful. They have a huge selection of dogs up for adoption. We love our new edition to the family. He's wonderful, healthy, and gets along well with everyone. Thank you for all of your help. We will definitely be keeping in touch and letting you know how Maverick is doing.

mary.oneil32

03/29/2012

Overall
Thanks for letting us play wit...

Thanks for letting us play with the puppies. We are definitely going to be adopting really soon. I can't wait.

diyoedavids

02/28/2012

Overall
Great company. I really like ...

Great company. I really like what they do here. The people who work here are amazing and really have a passion for what they do. Keep up the great work.

elaineharkum

02/20/2012

Overall
I recently got my new best fri...

I recently got my new best friend from Pets Inc. I love him to death. He's the best thing that has ever happened to me. Thank you so much for all of your help with the process. You guys are the best. i will definitely send people to you so other dogs can find a home as well.

kat3kitty90

02/14/2012

Overall
My boyfriend and I recently ad...

My boyfriend and I recently adopted the most beautiful puppy from Pet's Inc. We are truly in love with her. Thank you so much for all of your help with the adoption process. We promise we will take great care of her, and send you pictures to let you know how she is doing.

ronwsen1

01/17/2009

Overall
We shop there.

We adopted our two cats from PETS, Inc. They took a lot of time explaining the cats' personalities and how they came to be available for adoption. They explained the importance of using healthy cat litter and quality foods and showed my grandchildren how to properly brush the cats. We were quite impressed. The cats do run loose in their cattery. They all got along. Some were playing together. All of the cats seemed to be healthy. We have continued to buy our cats' food and supplies at PETS, Inc and have found that they are often understaffed (underfunded I suppose) but they are always pleasant and the place is always clean. It was obvious that the staff cares about each cat.

kathydgp0652

10/02/2008

Overall
We have gotten 3 dogs from Pet...

We have gotten 3 dogs from Pet, Inc. and they have been great and healthy pets.



The folks worked hard to make sure the dogs went to good homes and made sure that we knew that they would always take them back if any issue arose.

Details

Phone: (803) 739-9333

Address: 300 Orchard Dr, West Columbia, SC 29170

Website: https://www.petsinc.org

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