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Phone: (516) 216-3622
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12/30/2017
Came here to look at a vehicle that was on the lot. My husband is looking at 2 of the same cars, just different colors. It was a white one and a silver one that he showed interest in. As my husband is looking at the silver one, this man approaches him and tells him a little about the cars. My husband then says that he kind if likes the white one better. The man responds by saying "well just don't look at it" talking about the silver car. Yeah, because I'm really gonna buy a car that I wont look at every day when I get in it to go to work. Ohhhhkay. So then we walk back over to the white car (has higher mileage) than the silver. My husband says well it does have a little bit high mileage. Its a 2015 lexus is250 with 30,000 wanting $30k. Mind you, brand new ones cost $45k. The man responds by saying "well how do you figure that? People put 20,000 miles a year on a car." Last time I checked they put 12k average. So my husband reiterated that it's a little bit high mileage to see if there could have been any flexibility with the price and the man just was like "okay man, well try and find it somewhere else" and walked away rude as hell bavk into the office. NO CUSTOMER SERVICE WHAT SO EVER! WILL NEVER BUY A CAR FROM THEM! Dealerships like this are the reason we try and stay away from because all us consumers are is a number. They don't care about you, all they want is the sale. If you're not seeming like you're going to buy a car right there and then with no questions asked, then they want nothing to do with you. And they don't inform people of the issues the car may carry. They just cover it up with a "warranty" that doesn't even cover half the problems the car potentially has after leaving the lot. Now yes, it is a used car but damn, I have seen too many people getting screwed over by dealerships like this to where their car is on the brink of breaking down within 3 months after buying it and having to turn around and buy another vehicle right after. I don't usually write reviews, but damn I have NEVER felt so disrespected when looking at a car to buy.
09/10/2016
The thought of purchasing a car seemed daunting to me, but as soon as I entered the lot of Platinum Motorcars, I was put at ease with a warm greeting and a cool bottle of water to battle the heat of the summer day! Within the next 2 days, I had my dream car--a 2007 BMW 328i Coupe! The gentlemen made the process as effortless and easy as possible. It was such a pleasure doing business with them.
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Phone: (540) 216-3861
Address: 74 Broadview Ave, Warrenton, VA 20186
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