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        gail-scott1

        08/24/2008

        Overall
        Bad customer service

        Not bashing, just fact. My family has had several bad experiences at this location.

        1. Very poor customer service.

        2. Two occasions at the drive thru I had to pull to the side and walk in and get my food.When I went in to get my food on the second occasion I was told that I did not pay. The car in front of us was the ones that did not pay. I did not appreciate the way I was addressed when I went in.

        3. My husband got the wrong sandwich and we were already out on the highway. He ordered a steak burrito. He does not eat pork...he got a sausage burrito. He threw it away and he got something at Burger King down the road.

        4. The whole place is so disorganized. The cashier at the drive thru down to the people inside were so confused about what was going on around them.

        Helpful(1)Flag

        Details

        Phone: (540) 439-3306

        Address: 10068 James Madison Hwy, Warrenton, VA 20186

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        cash, amex, discover, master card, visa
        Price Range
        $
        Location
        RR 29
        Amenities
        Rv,Archcards,Cashless,Drive Thru
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Take Out: Yes

        Good for Kids: Yes

        Provided by

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