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        General Info
        Our name may be Tire Discounters, but don't let that fool you - tires are just the beginning. We do more to make your tires last longer. We can inspect, recommend and fix almost everything you need to get your vehicle up to speed. Our services include new tires, alignments, oil changes, brakes, custom wheels, shocks and struts, performance upgrades, batteries and other automotive services for both your personal and fleet vehicles. Learn more about our incredible services we offer by calling us today. We're closed on the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.
        Email
        Services/Products
        Oil Change.
        Brands
        BF Goodrich, Bridgestone, Centric, Continental, Cooper, Dunlop, Falken, Fierce, General, Goodyear, Hankook, Kenda, Kumho, Michelin, Milestar, Monroe, Nankang, Nexen, Pirelli, Starfire, Toyo, Valvoline, Westlake, Yokohama
        Payment method
        amex, discover, mastercard, visa, check
        Associations
        Auto Glass Safety Council,Automotive Fleet Leasing Association (AFLA),Motorist Assurance Program (MAP),NAFA Fleet Management Association,National Institute for Automotive Service Excellence (ASE),National Windshield Repair Association (NWRA),Specialty Equipment Market Association (SEMA)
        Other Links

        http://www.tirediscounters.com/store/walton

        http://www.tirediscounters.com

        Categories
        Auto Oil & Lube, Brake Repair, Tire Dealers, Wheels-Aligning & Balancing
        Other Information

        Services: Oil Change

        Specialties: Free Alignment with 4-tire purchase ($129.99 value)

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        MB
        Mike B.
        Edited: 09/11/2016
        Overall

        While this negative experience with Tire Discounters began at TD #10 in Florence, KY, it ended at TD #65 in Walton, KY, an hour later. I'm a fourteen year customer of Tire Discounters with at least thirteen sets of tires purchased from TD #10 in Florence, KY. It would have been fourteen, but TD stopped carrying the 16" / 6-ply tires I needed for one of our SUVs.

        Leaving Independence, KY, at 4:45 PM, in need of a 5,000 mile tire rotation and a slow leak checked on one tire, at 5:15 PM, Wednesday, 5/14/2014, I found Tire Discounters store TD #10 closed for remodeling. As no customary "nearest location" information was on the sign, I tried calling the telephone number on my most recent service receipt from TD #10. This business telephone number has been "disconnected and there is no new number." I guess it was to expensive for them to maintain the line and call forward it to the nearest alternative TD location as a service to their repeat customers during remodeling.

        As I have patronized TD #65 in Walton, KY, once before (with positive results), I drove to Walton. At 5:45 PM, with almost all service bays full, TD #65 had exactly two employees on duty; one technician and the guy writing orders. After relating to the service writer my drive from Independence, to Florence, and now to Walton, KY (a one hour investment of my time), just to find this TD location grossly under staffed, he suggested I "make an appointment." At this, I tore up my TD receipt and stated I would go to Bob Sumerel Tire (about 1/4 mile away). To this the "service" writer responded: "OK."

        What kind of customer service is this?

        Helpful(1)Flag

        Details

        Phone: (859) 968-0010

        Address: 715 Chestnut Dr, Walton, KY 41094

        Website: http://www.tirediscounters.com/store/walton

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