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(520) 623-9374CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3261 E 36th StTucson, AZ 85713Write a ReviewWrite Review

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Complete Auto & Truck Repair.

General Info
Ray Scott's Automotive is a locally owned and family operated company that has specialized in quality auto and truck repair in the Tucson Metro area. We pride ourselves in the trustworthy work that we do for each client that comes to see us whether it is an oil change or a complete overhaul. We do all auto repair work for any size vehicles, including 18-wheelers and RVs. Check out our review and stop by anytime. We look forward to servicing all of your automotive needs.
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BBB Rating
A+
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Services/Products
Fuel Injection Transmissions
Payment method
cash, check, debit, visa, mastercard
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Reviews

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matthew.

07/07/2013

Overall

*AVOID* I purchased a used Acura two weeks ago, the previous owner took the car to Ray Scott's to replace the front right strut mount. Today at the Acura dealership (90 days later) while doing scheduled maintenance they noticed the right strut was sagging. Upon further inspection there is now damage to the strut, drive shaft, and the inside CV boot. The mechanic pointed out to me that the bolt connecting the strut to the lower arm was not torqued correctly and caused sever damage. After speaking with Ray Scott himself he told me he would not help me because the warranty doesn't cover a transferred car. I reminded him that it was the negligence of his mechanics that caused the damage, and that this is a serious safety concern. Ray Scott agreed with me that the bolt was most likely not torqued properly by his mechanics. Yet he still refused to assist in any way, even telling me at one point that he does not stand behind his mechanics. The serious negligence and incompetence of Ray Scott and mechanics caused undue damage to the brand new strut. I am now having to go through the process in a small clams court, and have filed complaints through the Better Business Bureau. As an Air Force air craft mechanic I could go to jail if I made similar incompetent errors. If that one very important bolt was not torqued correctly what else is being over looked?

jessica.fine.7

06/04/2013

Overall
Same Prob

I had my wheel bearings replaced and it took four trips and several hours, and a borrowed car to get it all done. They are honest and very helpful, but I don't like mistakes with my car

Details

Phone: (520) 623-9374

Address: 3261 E 36th St, Tucson, AZ 85713

Website: http://www.rayscottsgarage.com

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