Furniture In The Raw

I ordered a chest of drawers in Dec and it finally showed up in March. Okay no biggie stuff happens in process of loading product see broken rail at bottom of cabinent ... discover rail has broken in shipment .. sales person says they'll rebuild it they'll call me in a couple of days. When I go down a week later they tell me that all they did was pull a drawer from another one that came in at the same time ( why didn't they offer this the first time i was there ) pick up unit take it home stain product and find that its been dropped ... it's starting to come apart and ANOTHER drawer is broken... so now we have 2 broken drawers and cabinet is coming apart due to being dropped in shipping. To make things more fun I don't own a vehicle that can carry it so I've had to involve others for the help... All they can tell me is we're sorry we didn't look at it when we recieved it yes that's our fault for not looking it over .... In addition they would like me to drive across town to verify the repairs to make sure they've been done right ...( oh come on you can't look it over like it's something you would buy and fix what's broke I have to spend more time and borrow someone else's vehicle to pick it up ??? My favorite after you fix it can you just bring it up to me ... answer: If we have a delivery in your area we'll gladly take it to you than .... This company apparently isn't interested in going the extra mile for anything even when they make all the mistakes ... The best part lol a simple piece of wood to go between dressors takes a week to produce after it took 1hour plus the first time and they messed it up ... because there was a MORE important order being worked on ... I guess I shouldn't have paid anything off. Was looking to make a 2nd custome cd cabinent to compliment my 1st they won't being doing the work ... not sure they could get it right