Ralph Transfer Co Inc

Ralph and his son Derek delivered our new refrigerator from Home Depot today, and we cannot say enough good things about them! They were friendly, efficient, courteous, on time, and had no trouble managing to get our old fridge out despite needing to remove the front door to do so. There was no damage to the fridge while in their care.

Long story short
Home Depot hired them to delivery my purchase of fridge and dishwasher. They were prompt to get here on time.
Communication was horrible. These were the most unprofessional men I have ever met. They parked in the road blocking it. They had a very long driveway to back up into for delivery.
The driver was wearing flip flops and socks. He dropped a huge box from the back of their truck to the road without using a lift gate. (Unsure if that was my new fridge or not).
He refused to install due to my current appliances in place. I asked him to hold ne minute because I paid for installation and I would get my phone to call Home Depot. Within 5 minutes He reloaded his truck & took off.
After speaking with Ralph's representative, then calling Home Depot, I reviewed the Google reviews for this company and to my dismay I am not the only customer who was treated with unprofessional customer service and who also got had their appliances show up and then to be taken right back due to the Delivery Drivers poor actions.
Way to go Ralph's you really should train your drivers to be professional and respectful with empathy and patience dealing with public and items like stoves, fridge and appliances we cannot live without.

Very Professional and Polite! Home Depot is horrible, won't be ordering nothing through them again! But Ralph's is fabulous! Defiantly would recommend for service AND delivery!

The worst company I have ever dealt with. Was supposed to get a washer and dryer on the 7th of December, they called and changed it to today, December 16th. Well I was told it was delivered and signed for...not by me, I haven't seen or head from the delivery people. Called home depot and ralphs transfer just to find out that it's still on the truck and we will have it next week cause the drivers aren't answering their phones. yea I don't think so. Home depot needs to fire this company, their rating with the BBC is D-. Pathetic, I hope your company goes down the drain and you all get to experience the karma you deserve for being assholes!

They delivered my new washer,rudeness to answer any questions I had. Refused to hook up my new dryer,refused to leave my new dryer.Said it would be rescheduled with no extra charges.When I told them I only wash with cold water and why was this machine turned to cold now pouring out hot water? He replied this is florida cold water is hot in the pipes. It will change.Then he said something in another language, the 2 men walked off laughing got in their truck and left. One kept looking at me and would say things in another language. The 2 men would then laugh as if there was something funny about me. As a woman being alone in the house at that time these 2 men made me extremely nervous. After I gave a bad report on a phone survey. The Ralph's Co. called wanting me to change my report. That's when I found out the 2 delivery men lied to me about no future charges,rescheduling and they should have left my new dryer!So I guess the joke was on me after all! Now where's my dryer? Bonnie.

I had my washer, dryer, and pedestals delivered today and the service was great. They arrived within the 30 minutes I received my call that they were coming and the two men who delivered my items were great. Very nice, friendly and professional. Answered all my questions I had. Thank you so much

I would give this place a 0 star rating if I could. Terrible experience. I went around and around with this company for two weeks trying to get something installed with one problem after another. The woman in the office that schedules the appointments is very rude!!! I would not recommend this company to anyone EVER!!!!!!!