More Info
We Come to You!
- General Info
- Office visits are available by appointment only! OnTime Tech Pros is ready to take the worries of your companies computer related issues out of your hands. Our technicians are well trained and knowledgeable for day-to-day computer related issues. OnTime Tech Pros will handle all network setup and maintenance, server tune-ups and upgrades, virus removals and much more. We have one time services as well as monthly maintenance programs. Please feel free to contact OnTime Tech Pros with your technical concerns and let us use our experience to help you resolve them in the most efficient way possible!
- Contact Us
- Extra Phones
TollFree: (844) 466-8463
- Services/Products
- We at OnTime Tech Pros, an outsourced IT provider, offer technology solutions to small and medium-sized businesses. We have knowledge servicing laptops and desktop computers, installing and supporting networks and data communication systems. Our Services:Strategic IT ConsultingStrategic PlanningManaged IT Support24/7 Device MonitoringNetwork SupportSecurity and Anti-SpamCloud ServicesEmail / CollaborationWindows / Macintosh SupportBackup and Data RecoveryWiring / Cabling
- Brands
- APPLE, CISCO, DELL, HP, NETGEAR
- Payment method
- visa, master card, discover, debit, check, cash, amex
- Location
- We Come to You!
- Neighborhoods
- North Valley, Sunland-Tujunga
- Amenities
- Call For A QuoteCall To Schedule A ConsultationCall for an AppointmentFriendly Supportive StaffAffordable RatesEstimatesReliability, Trust, High Quality Work and Competitive Prices,
- Category
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Reviews
02/20/2014
My 4-year-old laptop gave a warning that the hard drive was in some sort of grave danger. So I googled "laptop repair" and my zip code and found On Time in Sunland and called. Luckily, Vito answered and was in the office, so I brought the computer in and he offered to replace the hard drive for $140, labor & reinstalling everything (by imaging the old hard drive which was just old, not infected) included. This was at about 4:00 PM on a Saturday, and he would have been able to return the computer that night!! But I wasn't in that big of a hurry and picked it up the next day so the guy wouldn't have to work late.
Here's the 5-star part: I discovered that email would not under any circumstances display pictures, and that Windows Explorer/My Computer would not do searches. So using the image of the old hard drive had evidently not gone as well as hoped--the damage, whatever it was, caused some parts of the image to not transfer. Then after Vito did clean re-installs, there were further issues, and the short version is that Vito had to wipe the new hard drive completely and re-install everything from scratch. POINT: after the initial work, he spent at least 5-6 hours on the phone with me, in the office, and on his own getting the new hard drive completely working and all details the way I wanted, at no extra charge, and with no complaints or attitude or hinting that it might be my fault like some people would.
I will always take my computers to him if and when they have any problems!
VITO YOU'RE THE BEST--THANK YOU!!!
Details
Phone: (818) 446-6222
Address: 8522 Foothill Blvd Ste 207, Sunland, CA 91040
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