Climate Masters

Called this business on Monday to take a look at an issue with my a/c. To my surprise, I was told someone would most likely be out that same day and that I'd get a call prior to the tech's arrival. Today is Thursday and no one ever showed up nor have I had a follow-up phone call. How does this place stay in business?!

If it were possible to give the Climate Masters in St Augustine a zero star rating I would. Unprofessional, No Accountability, the technician lost our check someplace, and they didnt bother to inform us until a full month had past. Anyone that has had the misfortune to have dealt with identity theft knows how something like this can wreck your world. When you try to get any answers from the office staff all you get are excuses and the so called "office manager" that lady couldnt find her own ass if she used both hands and a flashlight. They have an F rating with the BBB. BEWARE!

This firm used to be a very good, customer oriented firm, but they have lost touch. Avoid Kelly at all costs. Doesn't care about the customer, doesn't return calls, doesn't, doesn't, doesn't.... I would recommend that you go elsewhere and save yourself the agony and pain.

best people in town to do business with they do what they say thier going to do...