Budget Car & Truck Rental

They charged me 1000 dollars for a 5 day rental. No one will return my phone calls to ask why. They keep me on hold for 15 or more min then I hang up. The manager was to call me never got the call. I hope this location goes out of business. Do not go here they are scam artist.



Alex

This office was so unprofessional!! I will never do business with them again. They didn't have the vehicle I reserved, nor the truck that 2 other customers were there to rent. It took over an hour to get out of there w/ a vehicle. 4 days after returning, there was an addtl charge on my card. They said the car was filthy w/ dog hair and stains all over the back. I DON'T EVEN OWN A DOG! It was a r3 day oad trip w/ me and my son, who sat in the front the whole time. The back seat was empty the whole trip. They refused to refund the charges, claiming they had to have someone clean the vehicle. Don't they have to clean the vehicle after every use???