More Info

Payment method
cash, debit
Category

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
courteousconsumer
Edited: 07/05/2018
Overall
INCOMPETENT AND UNPROFESSIONAL

This place is negligent when it comes to processing payments. The lines are sometimes long and the clerks are rude and impatient. I will travel to another currency exchange to do business. If you search Yahoo! Local, you will see a few great currency exchanges in the area, that have excellent reviews. I grade this one "AWFUL", because they were not only bad at customer service, but also bad at processing payments correctly. Their mistake cost me $90 in service charges, after a payment was not posted to one of my accounts. Others have said the same thing has happened to them.

MF
Michelle F.

05/25/2017

Overall

Your employee named patti was extremely rude and impatient. It was my first time going there and didn't know what to do. Very rude customer service.

Louis D.

02/25/2017

Overall

Friendly informal atmosphere, with Pat being a top notch knowledgeable professional. Expect to be treated like family with Pat being your big sister (and I stress big sister). She cross-checks options to find the best way to get your business done most expeditiously and correctly while overlooking . . .nothing.

KV
Kiara V.

09/13/2016

Overall

Pat, is a complete bitch. Told me i did not know what i was talking about as she knodded her head. After she noterized my form she threw the form under the glass and said to go somewere else next time. Complete trash, and unprofessional.

JP
Jonpaul P.

11/11/2015

Overall

now here is a currency exchange that is willing to go above and beyond for their customers. Fact they don't treat me like a customer they treat me like a neighborhood friend.

NG
Nick G.

03/09/2015

Overall

The best currency exchange around. She went above and beyond to get my buddy and I snowmobiles and trailers registerd and plated. I would recommend this place highly

colormehappy

07/27/2010

Overall
Absolutely Wonderful!

I was trying to apply for a renewal sticker for my plates and didn't get anything mailed to me. The woman at this currency exchange went ABOVE and BEYOND trying to get my sticker renewed. She offered to go to the DMV, she called them, she even checked the VIN number on my car to make sure she got all the information correct. She eventually straightened the whole thing out. I was amazed by how curteous and helpful she was. I had quite the opposite experience than the other reviewer and am shocked. I would highly recommend them, honestly. They were very polite and I had a pleasant experience.

Details

Phone: (847) 678-5277

Address: 9452 Irving Park Rd, Schiller Park, IL 60176

Website: http://www.mycurrencyexchange.com

People Also Viewed