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Bavaria Hof

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CLOSED NOW
Today: 11:30 am - 8:30 pm
Tomorrow: 11:30 am - 9:00 pm
Years in Business icon
29 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessibleGood for groupsServes alcoholTakes reservations
(847) 891-7997Visit WebsiteMap & Directions933 S Roselle RdSchaumburg, IL 60193Write a Review

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robin816

11/03/2013

Overall

You need to read my whole review.

We went to this restaurant to celebrate an event for my son. He loves German food. We got there and got a table right away. We sat at the table without even water for over half an hour before the waitress came. There was only one waitress and one busboy for the whole place. We thought they were just short of staff so we didn't complain. We placed our order and a few minutes later got our one piece of bread each and soup. It tasted Just OK.

We waited another 50 minutes for our food to finally come. My $18 salmon was cold and tasted terrible. The vegetables it came with were the frozen mixed veggies you get in a generic bag. I didn't complain. I just decided we wouldn't come back. My kids thought their $18 meals were boring. My husband ordered the "all you can eat pig roast". He got one plate and asked for more. Fifteen minutes later they came out and said they did not have anymore. I waited for the bill and they charged us the full amount for the food. I went up to the front and asked to speak to the manager. The waitress said I could talk to her. I told her very politely how I was disappointed with my meal, the service and the shortage of food. She got very rude and went back to speak very loudly with someone in the back about how we wanted to eat for free and how I should have returned my food. They took off my husbands meal and basically yelled at me that I should have returned my food if I didn't like it. What a horrible experience!

Details

Phone: (847) 891-7997

Address: 933 S Roselle Rd, Schaumburg, IL 60193

Website: http://www.bavaria-hof.com

More Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
amex, visa, all major credit cards, discover, mastercard
Price Range
$$
AKA

Bavaria Hof Inc

Categories
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: No

Attire: Casual

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Caterers, Take Out, European, German, Continental

Alcohol: Beer, Full Bar

Takes Reservations: Yes

Outdoor Seating: No

Price Range : Average

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