The Wash Tub

Absolute trash! Cashier charged me incorrectly. Waited 15 min for manager to fix. An hour into my wait my car was washed but sitting off to the side for the interior to be finished. An hour and a half in I asked for my keys. They said to bring it back so they can finish. I took it to the Potranco location and the said they could fix it right away. One bad experience followed by a manager that knew what to do.

Poor service. I received a 1 year's free unlimited car wash for my 2013 Buick LaCrosse from Cavendar Olds. During that year everything went smoothly. After that year, I decided to take the same deal but pay $34.99 per month for the same unlimited wash. All of a sudden, when I went in they said my renewal ran out. I , like an idiot, charged another renewal --AUTO RENEWAL 12/25/2014 (Christmas Day). When I came in again, in January 2015, I was told the same thing. I purchased another $34.99 -- stupid right. I came again on February 9, 2015. I was told the same thing. Since it is winter time, I do not go in as much. Finally, catching on about something was be going because each time, they said the customers before me had the same complaint. I told them I wanted the "Manager's Special" which was advertised for $21 or $22. I received my credit card bill and they charged me $34.99. This is a SCAM -- making up for the year's free service allowed by Cavendar Buick at the purchase of my new vehicles. I will be sure to forward this information to Mr. Cavender..,,FREE IS NOT ALWAYS FREE. I am now a single income widow who need all the little pennies I get and these people are playing games with me and my money ---SHAME ON YOU.

Took my car in 05/13/13 and they didn't vacuum where the carseat was - that's the main reason for going, it wasn't much, a few crumbs but still you pay $30 ; the least they can do is clean it well. My rims were dirty. After I took it home and husband asked if I was happy with the cleaning , I said no. He said I should take it back. I went out of my way to go to the wash tub just to be disappointed. I have to find a better place

I just bought a one year membership to The Wash Tub for almost $400 so that I can be sure to keep my new car clean.

The very first time my car was washed I had small scratches on the door and black scuffs of my leather seats. Not only is driving to The Wash Tub a waste of gas and valuable time but it is also one of the fastest ways to depreciate the value of your car.