Nicola Kneale - Liberty Mutual Insurance

Prior to switching over, Nicola explained the difference in my policy vs Liberty Mutuals. She also offered other company quotes and told me the differences in coverages which allowed me to make the best decision that fits the protection I need with the budget I have. Before this, I would only compare numbers and price, so I didn't fully understand what I was paying an insurance company for. Great to work with!

Had a wonderful experience with this agent. It has been a while since I dealt with such a responsive, professional and knowledgeable agent. She will be my go to from now on and I will confidentially refer all my friends and business associates to her. Amazing experience!!

I have had Nicola representing me with Liberty Mutual Home Insurance for almost a year now and I am proud to say her customer service has been superb. Nicola has to be one of the nicest representatives I have met. She is very knowledgeable and during the process was very honest about my options with coverage and prices. She has always responded promptly when I had questions and she strives to build strong relationships with her clients. As a company, my experience with Liberty Mutual has also been rewarding. I had hail damage last spring and when I called in the claim, a claims adjuster was there within two days. After a thorough inspection, the adjuster processed the claim and I had a check in hand within hours. Definitely something you don't see too often with insurance companies. While no company can guarantee they are the cheapest in every type of insurance, Liberty is by far one of the most competitive.