Studio H2O Salon

Love what Lynn and Thida do for my hair. They always style it fashionable. I even get compliments about where I had my hair done after my visits. The staff is always friendly and make you feel part of their family. They always offer me beverages to hydrate with while getting my hair done. Love coming here and recommend them highly.

After being referred to this salon by a friend, I called earlier on in the day to make sure they accepted walk-ins for nails and asked how much it would cost for full acrylic sets. I was told $35, which excited me because I thought I was going to a nicer salon and getting a really good deal. I went with my friend after work to the salon and walked in. The girl at reception looked surprised and perplexed that we were there and I had to explain to her that we were walk-ins for nails and that we wanted full acrylic sets. She then told us that the next available time was at later on, and for a minute I thought we would have to leave, but she then quickly shuffled us to the waiting area. I was glad that they got us in so quickly, but after we walked back to the nail area I realized that my friend was going to have to wait for me to finish before she was going to get serviced. This was acceptable because we had time to gab and catch up, except that halfway through my nails being finished the girl that was doing my nails looked over to her fellow nail specialist and asked if she would start on my friend. To which the second nail technician responded that she didn’t want to and when the first girl asked why, the second girl complained of a “headache”. I honestly thought that the my nail technician was trying to get my friend in faster, until the two nail technicians stepped away for a brief moment and my friend informed me that she would not be getting her nails done today because she wasn’t going to spend her hard-earned money on someone that didn’t want to do her nails. She felt angry that they had argued right in front of her about who would do her nails, neither one of them wanting to. When my nails were finished we made our excuses and headed for the door, lead by my nail technician. I saw my technician whisper something so the receptionist, then the receptionist turned to me and informed me that my manicure was $45, ten dollars more than what I was originally told. Now, I think this may be because I got ‘gel’ nails instead of ‘acrylic’ (I don’t get my nails done very often, so I’m a little naive about this stuff), but I specifically asked if there was a price difference and was told no. Maybe my nail technician didn’t know that I had already asked about the price. Maybe I’m wrong, but needless to say neither my friend nor I will ever go to this salon again, nor will any of our friends. They have lost a good handful of customers probably for life. Bravo.