Jaw's Gear & Axle

All quotes for service over the phone are not going to be exact when repairing a differential due to the fact we cannont see what is wrong. That is why we always suggest an inspection of the vehicle which costs $50.00 in most cases and goes towards any work we perform on the differential because it gives us a chance to properly diagnose the differential and give a concrete cost for all repairs not just what a customer "thinks" may be wrong and needs to be replaced. We are always straight forward and honest with our customers to avoid these type of situations and give you the customer the chance to approve or decline any repairs before we start.

If there is a situation where we messed up on our end we typically would send a call tag to pick up any parts we sent incorrectly. If you have the invoice number or date of transaction and would like to call me directly I would be happy to review it for you.