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Reviews
11/19/2013
Provided by SuperpagesI ordered a part for my Catalina boat. I was given an order number showing the advertised price of 97.78. I wrote to them in 3 occassions and they told me that the part would be shipped soon. After almost three months i was informed that the price had gone up to almost 200.00. I guess they do not honour what they advertise which is against the law. Non existing interaction with customers.
08/05/2012
Provided by SuperpagesGreat customer service, the tech line was especially helpful with my Catalina questions. Placed and received order with no problems at all! Thanks again for all your help.
04/16/2010
Provided by SuperpagesThis place is unbelievable.. I own a Catalina.. I love the brand and this company is run by a lunatic.I Ordered a custom made Fuel Tank and one week later I called to cancel the order if I could, not thinking I would be able to , being a customer order. The very polite woman on the phone said no problem, I asked for a conformation email, to which she replied "We are too small of a company to do that, we will just refund your deposit on your card" Great.. then a week later I get a call from the OWNER.. Yeah the owner, asking me about shipping. I told him I was under the believe that the order had been canceled.This OWNER then proceeded to call me a liar, accuse me of all kinds of things, his tone was unbelievable for a customer who was willing to buy $600 worth of product from him. He then "Flagged" and told me he would never sell to me ever again.Not that I would ever be willing to support this company for even One Cent. My Experience with them was disgusting! NEVER NEVER Again
Details
Phone: (916) 843-1972
Address: 10210 Systems Pkwy, Sacramento, CA 95827
Website: http://www.catalinadirect.com
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