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12/05/2015
I recently was introduced to 5 Guys about a month ago. I was definitely impressed, considering I do not eat Fast Food. Been there several times in the last month. Today was an absolute disappointment. Ordered 2 Burgers, and Fries. One Burger we ordered with grilled mushrooms, onions, got no mushrooms, and the onions were raw. The other Burger we ordered with grilled onions, mushrooms, jalapenos, and it only came with jalapenos, plus they were extremely dry, and flat. The French Fries were cold. This was a to go order, so we had no idea it was so wrong, until I got back to the Office. I did speak to the Manager Mario, and he was very apologetic, and offered us a free meal. I dont believe we will be returning, once you get something bad in a restaurant, it kind of discourages you from returning.
Details
Phone: (775) 710-3177
Address: 6395 S Mccarran Blvd Ste 400, Reno, NV 89509
Website: https://restaurants.fiveguys.com/6395-s-mccarren-blvd
More Info
- General Info
- Your nearby Five Guys at 6395 S. McCarren Blvd. in Reno is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
- Payment method
- visa, cash, discover, amex, master card
- Neighborhood
- Convention Center
- Other Links
- Categories
- Other Information
Parking: Lot, Private
Wi-Fi: No
Bike Parking: Yes
Attire: Casual
Drive Through: No
Cuisines: Burgers, American, Hot Dogs, Fast Food
Takes Reservations: No
Outdoor Seating: No
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