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David C.

06/08/2017

Provided by Superpages
Overall

This is the worse I have ever been treated by anyone in my entire lifeWe did not get our order, and still had to pay for it onlineWhen we arrived to tell them our name they were not busyWe were then told that they were out of pizzas and could not make any tacos because they were out of lettuceWe were willing to get the tacos with no lettuce and asked if we could replace the pizzawe were told we could NOT replace anything on the orderWhen I asked why they said because they do not have access to the online ordering and we had to call 1800-red-taco to take care of it she was very very rude and I could hear other employees laughing in t he background.So I asked if I could pull around and make the call they said no problem but regardless they could not make our order or refund us.So I pull around and call the number. This number offers NO options to deal with anything customer oriented. Instead it is all employee and vendor information according to the options.I pull back around to ask for a different numberShe gets even ruder and tells us she cannot help us we will need to call that number it is the one her manager gave her to use in case of any issues. Again more laughter.We asked for a refund and she again stated we had to call that number. I again explained it and she called me a LIAR. Her exact statement was "Lying about the number is not going to get you anywhere. I need you to leave my drive thru window if you are just going to lie." At that point I asked again for a refund or our food and was told I had to call that number that was it.SO, I had 5 people to feed, no more money as I only had 33 bucks in the bank and the 30 bucks was gone for the order they are not going to make.So my kids got some cheese crackers from the gas station for their very late night dinner (We had a family emergency that kept us all way past normal times) and the three kids had to split packs of crackers while the adults had nothing but free water from the gas stationI have NEVER been treated this bad

anonymous

08/11/2015

Provided by Superpages
Overall

I go here once a week. It's the closest one to my home. In the last 4 months, I have not gotten threw the drive threw in under 20 min. I have waited over 32 min.. My order is usually wrong. Either they forgot something or the order was wrong. They will have your drink ready when you get to the window and it is always watered down or wrong. I have asked why they are so slow and the response is they are under staffed.

anonymous

06/14/2011

Provided by Superpages
Overall

This is the best taco bell ive ever been too. The food is great, and fast but the best thing is the friendly employees. They always make my day. The mgrs and emp go out of their way to make our dining experience great.

ttiemeier

09/24/2010

Provided by Superpages
Overall

Taco Bell is Taco Bell, but this one continuously makes the skimpiest tacos I have ever seen in my life! If you like eating the shells, you might be happy, but if you like filling and flavor, these are lacking. My husband gets home with two bags of food. Tells me he got me the chicken flatbread box...there is no chicken flatbread in the bags. It is always something with this location! Grrr! ALWAYS double check your order!!!

Details

Phone: (270) 351-5554

Address: 311 S Dixie Blvd, Radcliff, KY 40160

Website: https://locations.tacobell.com/ky/radcliff/311-s--dixie-blvd-.html

More Info

General Info
Find your nearby Taco Bell at 311 S. Dixie Blvd. in Radcliff. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Email
Services/Products
Breakfast Burritos Combos Drinks & Sweets Online Ordering Sides Specialties Tacos
Brands
Airheads, Brisk, Cinnabon, Dr Pepper, Lipton, MTN Dew, Mountain Dew, Pepsi, Sierra Mist, Starburst
Payment method
master card, visa, amex, cash, discover
Categories
Other Information

Good For Family: Yes

Attire: Casual

Take Out: Yes

Cuisines: Mexican, Fast Food, Latin American, Vegetarian, Omelets

Good for Kids: Yes

Takes Reservations: No

Outdoor Seating: Yes

Specialties: Tacos, Combos, Dollar Cravings, Burritos

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