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Reviews
04/24/2014
I had appointment on Thursday afternoon at 130. Arrived at 1 and they turned me away Had to wait til 2 pm. There was 18 I counted employees in small groups. Talking laughing while customers stood around and wAited. Frustrating. My phone was broke manufacture issue. But I spent an hour waiting while employees had party. Maybe they need to train more employees to help customer
04/21/2011
Don't do business with them! They (including the manager, Angela) don't believe in correcting their mistakes. In other words, because they are a Mac, they think they don't have to.
Most businesses will apologize when they mess up your purchase, but they didn't. And then, when I talked to the manager, she promised to correct the situation, but didn't (a.k.a. she lied). And forget about getting a hold of the District Manager...The Apple Store protects them very well from getting customer complaints!
07/09/2009
I hate this store! There are NEVER enough employees to assist customers or run the registers. In addition, it is nearly impossible to get an appointment within less than a week.
If you want to feel like Apple is doing *you* a favor by letting you stand in line to buy their product, then this store is for you.
Details
Phone: (972) 202-5820
Address: 6121 W Park Blvd, Plano, TX 75093
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