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Lots of Common Sense, No Nonsense.
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Fax: (623) 780-0375
- Brands
- BMW, Case, Caterpillar, Chevy, Cummins, Detroit, Deutz, Dodge, Duramax, Eaton-Fuller, Fleetguard, Ford, Freightliner, GMC, Gates, Gehl, Hino, Hitachi, Honda, Hyundai, Ingersoll-Rand, International, Isuzu, JCB, John Deere, Kenworth, Komatsu, Mack, Mag-Hytec, Massey Fergusan, Mercedes-Benz, Mitsubishi, Mopar, Motorcraft, Nissan, Oshkosh, Ottawa, Perkins, Peterbilt, Powerstroke, Rolls-Royce, Stemco, Sterling, Terex, Toyota, True-Flow, UD, Volkswagon, Volvo, Western Star, Yanmar
- Payment method
- all major credit cards
- Location
- Ford, Chevy, GMC, Dodge, Mopar, Volvo, Ottawa, Terex, Oshkosh, Hino, Hyundai, Nissan, UD, Isuzu, Nissan, Honda, Toyota, Peterbilt, Freightliner, Kenworth, Mack, Mercedes-Benz, Rolls-Royce, BMW, Sterling, Volkswagon, International, Western Star, Mitsubi
- Neighborhood
- Deer Valley
- Amenities
- The key to our success since April of 1994, has been our Integrity, the most valued of all our ethical attributes. Integrity has always been the guiding trait for Deer Valley Diesel. It's because of our ethical business practice's, we tend to form friendly, long lasting relationships with our clients, we are resolute in our commitment to client satisfaction. Of course having very competive cost's help also.
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Parking: Lot, Free
Wheelchair Accessible: Yes
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Reviews
07/20/2018
These guys lie and overcharge and other things will be broken when you come to pay. Read everyone elses reviews you can tell this is pretty common.
07/20/2018
These guys are crooks took my truck in for a inspection. They said it would take a day. It took them a week and they lost my fan shroud on the top of my truck and the light i came to pick and it didnt start. My gut sank then i felt like they was something fishy i left because i needed the truck for delivery i decided to come back and give them a try for replacing a radiater and to change out a thermostat. The total job they charged me 5 and a half hours labor. When i went to leave i saw rear brake lights on. These guys are retarded if they thought id bring my truck back. I saw one reviewer post hes a scam artist. The only reason i took it back to get the radiator replaced was to see if my gut feeling was right.it doesnt take 5 and half hours to complete this job.
05/06/2016
I took my truck in, and told them exactly what the problem was; I was losing turbo boost due to exhaust, and/or intake leaks on the turbo. They 'fixed' it by removing the turbo wastegate actuator, and wiring it shut. This 'fix' resulted in no boost at all when I got it back.
I inspected the actuator, and it appeared good, I took it back to Rick Cortez, who then changed the story from it being broken, to being frozen, and non adjustable due to rust.... Which is in-correct as ford pins the thing so as to stop adjustment.
Since I had zero boost, I removed the jerry-rigging they did, reinstalled the actuator, took a bottle of soapy water, and found 3 leaks immediately. Guess what? Problem solved in under 20 minutes, but I still had to reinstall the good part they removed for no reason.
The other problem is, that I asked them to adjust the timing; you cannot do that properly with the condition of hte turbo. My truck now ticks after their adjustment.
05/14/2015
There are simply NO WORDS to describe how bad this place is. The owner is a liar and a rip off artist. He is rude and does sloppy horrible work.He never finishes the work either. He demands money up front and never finished the work. We took our beautiful truck there and he has reduced it to junkyard status. AVOID AVOID AVOID
5/14/15
STILL do not have my truck. He has had it longer than I did. Hes such a rude horrible person. AVOID at all costs!
12/13/2012
LIES! I was lied to, They ripped me off!! DO NOT GO TO THIS SHOP!!
I was told a price to bleed my brakes, they had my truck for 3 days and they when I went to get it since they never called me they charged me TWICE what we agreed on, They threatened to take my truck!!! They would not let me text drive it to make sure it was fixed!! IT WAS THE SAME AS WHEN I CAME IN!!
THIS SHOP IS A SCAM!
01/13/2012
The two review listed (until I post mine) are exactly the same so they only have one good review and now one bad. I was overcharged and could not deal with the owner's rudeness. Evidently he didn't want the thousands of dollars I was going to spend on repairs. Steer clear of this shop.
This complaint makes absolutely no sense. I'm not rude with my customers, and yes I do want your thousands of dollars, for legitimate repairs. I'm a straight forward guy, there are other shops out there that will take your thousands of dollars and not fix the problem. Not one customer came through here in January not satisfied. Sounds more like a competitor to me, try again some where else.... Rick Cortez Owner
08/11/2011
A Five Star Review for Deer Valley Diesel
We want to THANK YOU for rescuing our asses, and truck in Flagstaff, ONCE AGAIN!!
When I called in an absolute panic, not once did you question; all you wanted to know was the truck location, and you were well on your way to tow it back to Phoenix. You also saved us from spending more money than we would have needed to in the event we left our truck in the hands of “those people” up there. Just want you to know that we appreciate you and your guys for somehow “always making it right” ...KUDOS TO DEER VALLEY DIESEL!!!!! AND THE CUSTOMER SERVICE YOU HAVE PROVIDED!!
Kind regards,
Jan Parsons
SPI Installations
Actual Document;
http://deervalleydiesel.com/awardacco.html
Details
Phone: (623) 780-2728
Address: 21426 N 14th Ave, Phoenix, AZ 85027
Website: http://deervalleydiesel.com
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