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Tim L.

10/27/2021

Overall

My wife had eaten there before and we arrived on a Tuesday around 11:15 a.m. There were a few people already there for lunch. We ordered their fried shrimp. This time we split the order and it was enough for both of us. I must say it was the best fried shrimp I've had in a long time. The batter had a unique flavor and they were fried crispy. Along with the shrimp I had their mashed potatoes which had it's own delicious flavor also. We definitely will be back.
#highly recommended #good food #must try

ariannamyst69

07/28/2013

Overall
Horrible experience, never to be had again

One of the worst experiences ever. Had brunch this morning. Food was cold and undercooked. Wanted it recooked. Owner refused to do so. Wanted to "comp" us for something we never ate. We just wanted our food. Never asked for compensation. Owner couldn't even tell us he refused to recook food. Sent the poor waiter to do it instead. Owner has NO clue what customer service means. I will never patronize this so-called business again, and urge anyone reading this to avoid this place at all costs.

Details

Phone: (850) 912-6454

Address: 286 N Palafox St, Pensacola, FL 32502

Website: http://www.polonza.com

More Info

General Info
Great southern eats. We make everything in house including all of our breads, dressings and sauces. We have a 10ft smoker for all of our meats!
Email
Payment method
all major credit cards, amex, visa
Price Range
$
Neighborhood
Downtown Pensacola
Categories
Other Information

Cuisines: Southern, Soul, Caterers, Barbecue, American, Breakfast, Brunch & Lunch, European, Continental

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