Mattress 1 One

We bought a Serta King mattress from the store in Dr. Phillips and were told that there was a "180 day comfort guarantee" and if we didn't like it we could return it. At the time of delivery, I inspected the bed and one of the box springs was damaged. The delivery guys promised they would have someone bring one out the next day. Finally, several days after a promised re-delivery and after many calls to the store our new box spring arrived. Now the box springs make noise when you sit on the bed or even rollover at night. We've been told they will not replace the noisy box springs, and the supposedly "180 day comfort guarantee" will cost us to have someone come out and evaluate the bed and then it will cost us to have a new box spring delivered. Also, the "180 day comfort guarantee" is void if the tags are removed from the bed, which the delivery guys "conveniently" take off while they install the bed.



Please save yourself many headaches and buy from any company other than Mattress 1.