American Tow & Recovery

I didn't have the same experience these other people who left reviews here did. I'm insured, had an accident on the highway, smashed up my car, and the police officer called these guys to the scene. It was windy, cold, I was scared and upset, and the driver was extremely courteous and kind...not at all what I expected from my previous experience with tow drivers. My car was in their tow yard for about a week, while I tried in vain to get an examiner from my insurance company out to look at it. My insurance co tried to tell me that towing wasn't covered, even though I have full coverage. My nerves were frayed, frustration level at an all-time high, and I spoke with Jason a few times, and also to Bryan trying to figure out what to do, and they were both very sympathetic, and gave me some options on what I could do to remedy that problem, and it was excellent advice. I did what they told me, and that headache is no longer mine. My car is at the shop, the shop is dealing with my insurance nightmare, these guys are getting paid, and everyone is happy now. Good Lord, I could just hug those two guys! It's been a long time since I've had to deal with anyone at a tow yard, but the last time I did, I remember hearing the phrase, "Not my problem, lady." In no way did I get that type of response here. Quite the opposite. Thank you SO much!!!

Wish the same 4 u & ur loved ones... Taking ur dead loved ones car in the middle of the nite!! A job 2 b proud of!!

talk about taking advantage of people when they are down! Charged $250 for an impound less than 24 hrs! They only worried about his pocketbook n not the people that keep this dummy in buisness!!!!!!!!!

HORRIBLE SERVICE! Changed prices and tried to OVERCHARGE because i was stranded on the road. Then tried to bully me into spending more money as well as not taking care of my vehicle when towing. DAMAGED MY VEHICLE WHEN PUTTING ON THE TOW TRUCK!!!!



THEY DONT CARE ABOUT CUSTOMERS!!!! DONT USE THEM!!!!!!! THEY WILL SCREW YOU