JeeTops by Autovation

I filed complaints with the BBB, Wisconsin Attorney General and the Ohio Attorney General. Chris has not responded to any type of mediation. DO NOT USE THIS COMPANY!!!
First, the communication is horrible!!! I never would have had as big of a problem if the line of communication was better. They were not ready for the JL when I placed my order. Jeetops/Autovation LTD should have noted this on their website. Instead of taking the full amount for the order, maybe they should have considered taking a deposit for JL tops and keep the consumer informed.
I placed the order for my tops in July 2018. They ran into some tooling issues and ultimately they were far from being ready to handle tops for the JL tops-still weren't ready as of October 2018. I had to initiate contact regarding the status of my order. I requested a refund on August 8, 2018 and I was told I WOULD receive a refund, but I never did. A month later I called Chris and he said he would give me a refund less a credit card fee!!! He told me that was common sense, but I told him that when I return something at Lowes I get my full amount back, not less a credit card fee. Not to mention, during the conversation the fee went from $120 to $150. I was and I still am waiting for a full refund.
Chris wasn't necessarily rude to me until I started warning consumers. I left a review with the BBB recently. Chris responded to the review calling me a sociopath because I am telling everyone I can about my experience. I am not just going to let him take my money. I am not sure how I can mix up "we will get your refund going today," in response to my refund request. I asked for a refund and Chris agreed plain and simple. Almost six months later and I still do not have my money (over $1500). At this point, Jeetops/Autovation LTD stole money from me.