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- General Info
- Empire TodayĆĀ® also commonly known as Empire CarpetĆĀ® and Empire FlooringĆĀ® and for its famous 800-588-2300ĆĀ® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. EmpireĆĀ® serves residential and business customers with a wide selection of quality, name-brand products including carpet, hardwood flooring, laminate flooring, tile, vinyl flooring, and blinds and shades. EmpireĆ¢??s customers enjoy shop-at-home convenience, next-day professional installation on many products, great prices, and world-class service in about 75 of the largest metropolitan areas in the United States. With more than 3 million satisfied customers, Empire is dedicated to being the easiest way to get new floors.
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- Extra Phones
: (630) 588-2300
Phone: (708) 531-1165
: (800) 588-2300
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Reviews
08/04/2008
The salespeople are extremely rude and look at you like a floating dollar sign. If they feel you're 'not worth it', they rush through and just try to get out the door. Don't try to ask them to measure your rooms, either...unless you want to hear grumbling.
Better carpeting for half the price is available through competitors...just shop around.
02/16/2008
We had a bedroom and hall installed about a year and a half ago. The installation was completed in three days due to not emough material being brought for the job. Within 6 months there was a wear pattern, moreso than the carpet that had been there 10 years. This was not cheap carpet, appx $1700 for a bedroom and hall. The complaint investigators came out and said the wear was normal. Sorry. I would not use Empire again. Their warranty sounds good but I doubt seriously if there is ever a corrective action taken.
Details
Phone: (847) 583-3000
Address: 333 Northwest Ave, Northlake, IL 60164
Website: http://www.empiretoday.com/About-Empire/Terms-of-Use
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