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marskies

08/14/2008

Overall
AWFUL

I have never been to a more disorganized, poor quality, and rude dry cleaners than Pat's Cleaners. Yes they are cheap...and unfortunately that is why I went back there after they lost articles of my clothing two out of the last three times I was there in addition to not having my clothes back in 1 day (as advertised) the last 4 out of the 5 times. The final and last time I will ever go back I took a white suit in to be dry cleaned and it came back with the pants white and the jacket yellow and it reeked of chemicals (as their items often do)...I sent it back in the hopes that they would both come back in the same color...they came back but this time there was a black solution dripped on my jacket..I sent it back again....it came back a third time with the solution spots still there and now both my pants and my jacket were yellow. We sent it back again and the spots still weren't out and the pieces still didn't match. I took it in to get my money back for the suit since they essentially ruined it and I was moving in two days. I was yelled at and told that I should have tried to take care of it sooner (remember that I sent it back 4 times already for THEIR mistake) and that they would have to try to clean it again before they would reimburse me (

Details

Phone: (440) 777-0011

Address: 28210 Lorain Rd, North Olmsted, OH 44070

Website: http://ezlocal.com/oh/north-olmsted/dry-cleaner/30175

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