Dr. Geoffrey G Hsieh, MD

I have not been impressed with Dr. Hsieh & his staff since going there. First the staff is clearly overworked & it seems like they don't want to hire somebody even to do scheduling there because every time you call in, they put you on hold, when you're in the office & talk to the front desk girl, she takes 2-3 calls before helping you check in, etc.. Then, every single time you have an appointment, don't plan on getting out of there under 2 hours. You'll spend 1.5 hours of that time in the waiting room & the rest waiting in an office for a 5 minute appointment. They have absolutely no regard for value of patient's time. Dr. Hsieh himself isn't great at giving information on what options you have for treatment or explaining them. He does not have a great "bedside" manner & I would be ok with that if I got ample information from him but that doesn't seem to happen. In fact, one time he referred to the insurance lady as "the bimbo at the insurance company" & that is quite a way to think about women when he works at a women's cancer center. Then one time I had a device removed & got lightheaded & blacked out, I sat down & he left the room & never sent anybody to come back & check on me.
Also, their office didn't have employees required to wear masks until the it was required by state, also not a great thing during a pandemic when working with patients who have cancer. I was a patient here for 6 months & will not be going back.