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General Info
Explore AAA's insurance product offerings designed to protect what matters most across all aspects of your life. Comprehensive Insurance Coverage: We provide coverage options for car, home, life insurance and more. Customizable Policies: Tailored coverage that fits your specific needs, whether for your auto, home, or life. Expert Guidance: Benefit from the advice of licensed insurance agents who understand your unique circumstances and goals. Discounts: Bundle your auto and home insurance and you could save with multi-policy discounts. Find out if you qualify for multi-vehicle and multi-driver discounts. Discover your eligibility when you call. Join millions who trust AAA for their insurance needs. Life changes, but your coverage shouldn't. Cover all your stages under one roof. Get a quote today and see why AAA is your reliable choice.
Extra Phones

Local Branch Phone Number: (757) 622-5634

Services/Products
Auto Insurance: Been with AAA for years? You could be saving on Auto Insurance with your trusted partner. Home Insurance: Protect your house, condo, or apartment with comprehensive Home Insurance from AAA. Life Insurance: Secure your family's future with AAA's Life Insurance options designed for every stage of life. Boat & Watercraft Insurance: Protect your powerboat, sailboat, boat trailer, or personal watercraft with AAA Watercraft Insurance, available in California, Maine, New Hampshire, Texas, and Vermont.
Brands
AAA
Payment method
amex, check, discover, visa, all major credit cards, cash, debit, master card
Neighborhood
East 21st Street Monticello
Amenities
Roadside Assistance, Discounts and Rewards, Identity Theft, Vehicle Repair, Rental Car and Travel Resources, DMV Services, Real ID, Passport Photos, Document Notary, and Financial Services.
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Reviews

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MS
Mrsaudra S.

06/28/2019

Overall
Expertise
Professionalism

I love using them as my travel agent and ms Joe was the BOMB.COM

lenny-vb
Edited: 01/20/2017
Overall
AAA BATTERY BUYERS BEWARE ===...

AAA BATTERY BUYERS BEWARE
==========================
Their battery quality and warranty policy left me out in the cold.

On Sept 20, 2010 I found my car battery dead and called AAA to save the day. I wound up purchasing a replacement battery for $110.25 (battery plus tax and any incidentals).

Just under 14 months later, on 11/16/11, I returned to my car to find it dead. I called AAA for service and did not think the battery could be the issue since it was relatively new (the battery delivered with the car purchase lasted over 5 years which is typical of past experiences with batteries). I arranged for a tow to a local shop. The shop quickly determined that the battery was dead. I opted to have the shop replace the battery at a cost of approx $125. I did this as I had no more time to spare (approx 1 hour and 45 minutes had passed between placing the service call and having the car dropped at the local shop). During conversation with the shop owner I expressed surprise that the battery had failed so soon and he advised me that all AAA batteries are 'blemishes' (other manufacturers rejects).

I called AAA and was quickly advised that the warranty was voided as soon as the battery was disconnected. I followed up with a letter advising them that the battery failed after 14 months and that I had run myself out of time and had to replace the battery. Long story short, AAA wound up hiding behind their warranty stipulation and would not refund (in whole or part) any of the purchase price of their battery.

Do yourself a favor, let them tow you to a shop and buy a quality battery. I can only wonder when I'd be left on the side of the road again had I replaced their battery with another one of their batteries.

Details

Phone: (866) 209-2623

Address: 330 W 22nd St Ste 101, Norfolk, VA 23517

Website: https://app.ace.aaa.com/insurance/quotes/shortform/start