Campos & Campos

OH MY GOD they are so horrid!



I had read in an online guide that Campos & Campos specialized in wedding alterations, so I went in to ask if they could make me a bow and a ribbon trim at the empire waistline of my cotton lace dress.



I bought the off-white ribbon myself - 4 yards of - from M&J Trimmings (super-reputable, so remember this as it becomes important later).



Apollo said that he could do the work I wanted, but there was something in his manner seemed unsure. I told him that it was okay if he didn't think he could do it - I would take it somewhere else and no harm done. He said he could do it, so I left the dress and the ribbon with him.



And this is where it gets bad.



I was told that I could pick up my dress on Monday (it seemed weird to take more than a week for a tiny bit of trim, but I didn't think too much about it at that point). When I called Monday to confirm that it was ready for pick up, whomever answered the phone asked me if I could come Tuesday. I could not, so they said to come only after 5pm. Sounded suspicious - like they hadn't actually done the work in the allotted time.



When I got there, they brought out the dress and the bow was dreadful, not what I had shown him via demonstration or drawing (I even left a drawing of exactly what I wanted).



But even worse than that, the off-white ribbon trim now had a BLACK SPOT ON THE FRONT!!!!



First Apollo argued with me that it wasn't a spot, which it obviously was. Then he said it must have been on the ribbon beforehand. This was highly unlikely- I bought it from M&J and saw them measure it out, plus there was plenty of extra ribbon to use - at least three times the amount needed.



Then Apollo said he could take off the bow, since it was sewn on separately from the trim. He took it off and tried to remove the black spot. Some of it came off, but there was still a dark smudge on the off-white ribbon trim. NOT OKAY.



Now here's the kicker: he tells me that "no one will notice" it! Um, hello, this is MY WEDDING DRESS and there is a black smudge on the chest that was not there when I brought him the dress!



He told me I didn't have to pay for it (which was the right thing to do) but then dropped it into a BROWN SHOPPING BAG. I left in shock...and then walked back in to demand he put it on a hanger and in a garment bag, which is the way I brought it to him. He reluctantly agreed.



Thankfully, my dry cleaner told me to try shout wipes before dry cleaning the dress -- and it did indeed get the spot out. But the whole thing was a NIGHTMARE.



I will never, ever go back and forget about recommending this place-unless it's to someone I really want to punish!