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Map & Directions3501 Holiday Dr Ste 105New Orleans, LA 70114Write a Review

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...where integrity is not an option. It is simply priceless!

General Info
We are a group of professionals who are committed to a standard of excellence, integrity, and quality in the deliverance of services. Our desire to serve is job one! We have over fifty- three years of combined experience in information technology, and administration. Also, Black & Gold Technology has spent the last one and a half years tracking and becoming intimately familiar with the rules, changes, and the certification process of Electronic Health Records (EHR).
Payment method
amex, discover, master card, visa
Location
1.25 miles south of Westbank Expressway, General DeGaulle exit. Across from Aurora shopping center.
Neighborhoods
Tall Timbers - Brechtel, Algiers
Associations
Microsoft Partners
Category

Reviews

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keisha.davidson

08/06/2012

Overall
"I SHOULD HAVE LISTENED" I ...

"I SHOULD HAVE LISTENED"



I WAS GIVEN A RECOMMENDATION BY BLACK & GOLD TECH BEFORE I PURCHASED MY COMPUTER ABOUT WHAT SPECIFICATIONS WERE NEEDED TO ACCOMPLISH MY TASKS, BUT BECAUSE OF MY FINANCIAL SITUATION AT THE TIME, I DIDN'T DO THAT. I HAD TROUBLE WITH THE MEMORY BEING TOO SLOW FOR MY PURPOSES, AND I HAD PROBLEMS CONNECTING TO THE INTERNET. I COULD NOT GET MY PROVIDER TO SERVICE ME QUICKLY. FORTUNATELY, BLACK & GOLD WERE ABLE TO ADD MORE MEMORY AND CONNECT ME TO THE INTERNET AND OTHER DEVICES VIA WIFI. IT PAYS TO LISTEN TO THE EXPERTS. I WOULD DEFINITELY RECOMMEND THEM.

stephaniebaker1

08/04/2012

Overall
Wow, Black and Gold Technology...

Wow, Black and Gold Technology has the best service I've ever experienced! Not only are the prices very affordable but their attention to detail makes every penny worth it! The staff is one of the most friendly I have ever had the pleasure of meeting too!!! Black and Gold Technology deserves every star of my 5 out of 5 stars, and more!

celesteterr

04/11/2012

Overall
Thanks Black and Gold Technolo...

Thanks Black and Gold Technology. You saved me tons of time in reconstructing important data for a very important year end report for my former employer when you recovered the data from my broken flash drive. WHAT A RELIEF...What good news it was to hear that all was not lost. Thank you so much. I especially like the way I was easily able to locate your business through the yellowpages on the internet; and the close proximity to my job which allowed me to obtain the necessary services without wasting time going from place to place looking for a company that would be able to assist me. The cost was very affordable and worth every penny. Just knowing the hours it would have taken to recreate the data is worth more than you will ever know. I am extremely grateful and appreciative. I have already told my daughter about your business and can't wait to tell others. Thanks for the expertise and your knowledge.

kelliejay85

03/21/2012

Overall
I came in to get my password r...

I came in to get my password reset for my desk top... it was a awesome experience. I paid up front and my computer was done in about 10-15 minutes. I was prompt to test my computer up front. I was happy...The STAFF was friendly and customer service was great... you can barely find customer services these day... I would recommend this company to anyone..signed a Saints Fan.. from New Orleans.....

rlloyd

03/12/2012

Overall
Excellent and dependable servi...

Excellent and dependable service.

oomgloo

03/07/2012

Overall
I dropped my Mac Book Pro on m...

I dropped my Mac Book Pro on my ceramic tile and it was not turning on. I brought my laptop in and they discovered my hardrive was ruined. They replaced the hardrive and made my laptops memory larger. I know if I had sent it to apple it would have been very expensive to fix, Black and Gold was super resonable with their prices and got my laptop back to me in a few days. Awesome experience!

belilly3002

02/22/2012

Overall
Black & Gold Technology is a v...

Black & Gold Technology is a very professional business. The staff are very friendly and the technician is very knowledgeable. My computer was running slow and not functioning correctly. The staff analyzed my computer problem, discovered the issues, and fixed my computer promptly. My computer is now running more efficiently and I am more productive because of them. I highly recommend them for the quality of service and the prices are very reasonable.

rjoiner

02/16/2012

Overall
The service I have received ha...

The service I have received has been very effective and friendly. I had to bring my computer in for repair and it was fixed at the time I was quoted it would be ready. Two weeks later the same thing happen to my computer and I called before the store opened but the phone was answered and I was assisted. I was able to get my computer fixed over the phone and it did not take up too much of my time.

I was happy I did not have to take the computer into the shop, and I was able to stat in the comfort of my own home.



I do think it should be made easier for your customers to get to your review page. If it was on the first page of your website your customers would have easier access.



Thank you for the good customer service, that is very important in a business.

jamiericecakes

02/13/2012

Overall
Heard about this company from ...

Heard about this company from a computer technician that I know. Dropped my computer off on a Saturday for a screen replacement and had it back by Monday. I was very satisfied with the prompt service I received and my computer is working great.

muchintegrity

02/01/2012

Overall
I highly recommend Black & Gol...

I highly recommend Black & Gold Technology. I've used them for personal and professional services. They work in a timely fashion and are most knowledgeable and efficient. customer services is great and their follow up customer service is commendable too!

lulaplowe

01/16/2012

Overall
This is a business that is rea...

This is a business that is really helpful. David work with me on the telephone with patience and was able to solve my issue. This business is not all about making money but helpful in a way to make customers want to go bring their business to them. Keep up the good work.

figueroa_13

12/22/2011

Overall
Always very courteous and very...

Always very courteous and very professional. This is the only place I go for all of my computer needs. They are also very affordable.

dgantt

12/17/2011

Overall
I would highly recommend Black...

I would highly recommend Black & Gold Technology to any and everyone I know. My laptop was attacked by a virus right as I was about to send some work to a client, and it only took a day for them to fix it. It is virus free and moving faster than ever. They were very affordable, especially when I called them and a few other shops I found on yp.com. Not only were they professional and efficient, but they are really friendly and knowledgeable. Mr. David taught me a few things about how my computer works and how viruses work while my computer was booting up. I depend on my computer for earning money, so I am glad to know there's a dependable, locally owned company a short drive across the river. Who Dat!

mbroussard

12/15/2011

Overall
Black and Gold Technology did ...

Black and Gold Technology did a great job repairing my laptop and did it for a GREAT PRICE!!! In fact, with a membership they call you every month and remind you to run your newly installed Anti-Virus software. Now that's customer at its best!

maincs

12/12/2011

Overall
They're professional, friendll...

They're professional, friendlly and most of all the turn around on service is great!!! They really take time to explain the problem and what cause it before they do the repairs.

magee80

12/12/2011

Overall
Black & Gold's service is top ...

Black & Gold's service is top notch! Their technician is personable and takes the time to explain the problem and ensure that the customer understands everything that was done. I especially like their house calls. One cannot put a price on having someone come to your house, check EVERY computer system, and ensure that EVERYTHING is working properly! Definitely a 5 star business!!!!!

dedave

12/10/2011

Overall
If you unfortunately splash wa...

If you unfortunately splash water on your laptop keyboard, and lose the function of 5 keys, and should know better: DON'T FRET. David at Black & Gold Technology will calm your nerves, get your keyboard replaced almost overnight, check your power supply cord and text you when all is done. I know who can help me back home--now I know who can help me in LA!

Details

Address: 3501 Holiday Dr Ste 105, New Orleans, LA 70114

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