American Taxi

Took a 5 minute, 1.5 mile drive and was fraudulently charged $75. Don't answer when I called to resolve

Got a ride from airport with Zack and arranged for hotel pickup in 2 days. Confirmed with Zack the day prior. However at the time of the pickup Zaxk was MIA and he did not respond to text or calls. There seem to be multiple locations for this business. My driver was Zack, all communication waswith him and the business card number is 504-975-5755.

THREATENED AND FOLLOWED by driver #1677 - At 5:25pm Saturday 01/02/16 taxi # 1677 sped through a red light in front of Lakeside Mall, traveling westbound on Veterans, and missed hitting my car by inches; it was only by slamming on my brakes and severely swerving that I missed a very bad accident. I blew my horn when it happened, blaring it - as I drove away the taxi, which had stopped at the red light in front of Lager's bar, backed up on veterans, pulled behind me, and approached within an inch. My daughter was with me, and I was quite concerned, so I pulled onto Severn, and the taxi followed me within inches. I drove through Fat City and through a neighborhood, but the taxi aggressively pursued me for many minutes, at times touching my bumper. I thought about pulling over, but knew it would escalate, and thought the driver, to be so blatant, might be armed, so I pulled into the Fat City Jeff Parish Sherriff's substation, at which time the driver realized what I was doing and he sped away. I filed a formal complaint with JP Sherriff, giving a cell phone picture of the driver and taxi, and a complete description of the incident. I am filing a formal complaint today with NOLA Taxi Bureau as well. This man's actions were unbelievably dangerous and aggressive.

The reason no one can get a hold of this company is because all the calls are being forwarded to my personal phone line! If you are able to flag the company taxi down, PLEASE tell them to check their call forwarding!

left wallet in cab #0072...have been calling for 4 days and no reply to my voicemails. To make it worse, i SAW the same cab again and ran after him trying to flag him down - he completely ignored me. Terrible customer service.

#1256 is my hero.....this guy picked us up late night after Orpheus Ball and was a godsend......I left my handbag in the car and didn't realize until next morning. The driver called me and came to ME on Mardi Gras day (uptown!!!) to return what i foolishly (and desperately needed) left behind. God Bless!!!!!

been calling for 3 days about a cellphone i left in one of there cabs and have not heard from them. Can't leave message . KP 5043388991

I would not use this taxi service. I left my wallet in one of their cabs. I called at least 50 times and left numerous messages. No one would return my calls. Let's just say I never got my wallet back. Do not use!!!

Original American Taxi was late - I called dispatcher and she was wonderful Very concerned about me making my meeting on time. She called a supervisor who rushed right over and took me to my meeting. Supervisor returned promptly at the end of my meeting and took me to airport. Excellent service.

Denied service by cab # 760 because I live on the Westbank. Cab driver became verbally aggressive when reminded of consumer rights. When he still refused and I attempted to call the company, there was no answer after multiple attempts, and cab driver got out of driver seat, opened passenger door and kicked me out of the cab. Never go ahold of the company.



Then while soliciting other passengers, driver became increasingly verbally aggressive.



Planning to report the driver. Call 504-658-7102

On july 10 following the essesce festival , an american taxi dropped me at the airport.I left my cmera bag in the taxi.I have not been able to contact the company to date,but have tried many times.If the co reads this review please respond.

I would like to thank this company for providing a great service. thank you so much and keep the exceptional work.

What a great cab company, why can't every service in America be like this great service. I lost my lab top in one of there cabs, they looked for me through many hotels and restaurant till they found me..I can't believe that honest people still exist like this...I really recommend this company to anyone in the city or who i s visiting...God bless them and keep the great work...Jack&Susan