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General Info
Established in 1940, Surry-Yadkin EMC provides electricity to Surry, Yadkin, Wilkes, Stokes and Forsyth counties in North Carolina. Based in Dobson, N.C., the company provides electricity to homes and businesses who are members of the corporation. It offers additional services, such as security lighting and GreenPower program to help promote and provide renewable energy in North Carolina. The Storm Center in the company keeps members informed and connected in situations of major power outage. The firm offers online bill payment options.
BBB Rating
A
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Extra Phones

TollFree: (800) 682-5903

Phone: (336) 386-8241

Brands
Touchstone Energy
Payment method
master card, visa, discover, amex, cash, check
AKA

Surry Yadkin Elec Membership

Surry Yadkin Electric Membership Cooperation

Surry-Yadkin Electric Membership Corporation

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Reviews

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SB
Steve B.

06/28/2016

Overall
Expertise
Professionalism
Promptness

Have people over the barrel and treat as so worse I ever felt with you don't have a choice in electric company

SG
Saul G.

05/16/2013

Overall
0 stars

This is one of the worst electric companies I have ever dealt with the customer service is horrible they have lost my payment twice now. DO NOT PAY YOUR BILL WITH A DEBIT CARD they will charge your card and not put the payment in your account. The customer service in the 800 number is even worst. Wish there was a diff. Electric company in my area. Since they lost my last 2 payments they disconnected my service and I was still forced to pay the reconnection fee for a mistake they made

Details

Phone: (336) 356-8241

Website: http://www.syemc.com

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