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Phone: (941) 748-1111

Phone: (941) 363-6247

Fax: (941) 756-1968

AKA

Bacarr Air Conditioning & Heating, Inc.

Bacarr Air Conditioning and Heating Inc

Bacarr Air Conditioning & Heating

Sunstate Air Conditioning and Heating, LLC

Sunstate Air Conditioning and Heating

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Bruce N.
Edited: 12/10/2016
Overall

I would not recommend doing business w/Bacarr AC. I just paid them $6K for a new AC system.

1) Steve & Poppy are very, very nice on the phone but start doing business w/them and things get SHADY.

2) Have you ever seen a home with a little tiny, outside unit? The kind that looks like it air-conditions a child's doll house? That's what I got. They cheat you on the equipment by giving you small & cheap, while you're paying thousands for quality.

3) They left holes in my ceiling and botched parts of the job. They claim to "stand behind their work" but this isn't true. Look up the yahoo review of the guy who had to sue them. They charged him for permits they never pulled. They acted very strange when it came to getting paid: "We'll have somebody come meet you. Can you bring cash or a cashier's check?" A reputable business doesn't act this way.

I got a call from them at 7AM the day after they "finished" (leaving 8 holes in my ceiling they didn't bother to patch and other aspects of the job screwed up. They acted like Bacarr would go out of business if they weren't paid cash immediately.

You start getting a strange feeling when you go their "offices" at 6605 33rd St. East #B, Sarasota.
#1: No Bacarr sign out front;
#2: They aren't really in the B unit, somebody will pull the shades and wave you over to the next unit (like they're hiding from somebody).
#3: They wouldn't take my personal check and followed me to the bank to get a cashier's check. Which was fine because I had the money. It was like they were going to get the power turned off without my $, ASAP.

To make matters worse. Steve decides to call me after I pay the exact amount on my invoice (which I shouldn't have due to the damage, inferior equipment and them messing up parts of the installation, but I did anyway). His demeanor changes from "Nice Steve" (your buddy) to "Bad Steve". The Bad Steve tells me I'm going to pay more money or "We won't warranty the equipment." He leaves me a threatening message....not cool.

Now I'm getting harassed with multiple phone calls every day from Steve and Poppy.....threatening and trying to intimidate me. I could go on but you get the idea. If you do business with these people, you are asking for trouble. I had another company inspect the equipment and they say I overpaid by several thousand dollars.

Bacarr AC doesn't act like reputable business people, for a good reason, they aren't. I wish I had used another company....

RE
Richard E.

12/08/2016

Overall

Installed new compressor which cut my electrical bill by a very significant amount.Nice to be able to deal directly with an owner that you know is going to be around in future years to take care of your A/C

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Phone: (941) 955-2511

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