Find a business

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        csmanager86

        06/24/2013

        Overall
        Horrible customer service

        This has got to be one of the worst mcdonalds period. The customer service at this location is some of the worst I have ever experienced. Not just throughout McDonalds' locations but of any store or restaurant in general. They constantly get orders wrong and then proceed to blame the customer or tell the customer that they are wrong. All they have to do is say, "sorry for the wait sir, I will try to ensure that it will not happen again." But instead you get a rude comment as the customer service rep walks away. This is horrible. I know your job sucks but do not blame the customer because you are too lazy to go to college and get a real job. Or maybe if you got riders right and had happy customers your job would not be so bad.



        Corporate needs to come clean house at this location. Too many people there for far too long.

        Helpful(0)Flag

        Details

        Phone: (630) 505-0220

        Address: 1520 N Naper Blvd, Naperville, IL 60563

        Website: http://www.mcdonalds.com/

        More Info

        General Info
        We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
        Services/Products
        DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
        Payment method
        amex, discover, master card, visa, cash
        Price Range
        $
        Location
        Tower Crossing
        Neighborhood
        Tower Crossing
        Other Links

        http://www.mcdonalds.com/

        https://www.mcdonalds.com/us/en-us/full-menu.html

        https://mcdonalds.smart.link/mjuu1ggdi

        Categories
        Fast Food Restaurants, Hamburgers & Hot Dogs, Restaurants, Take Out Restaurants
        Other Information

        Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets

        Price Range : Below Average

        Provided by

        People Also Viewed