More Info

One Stop Auto Repair Shop

General Info
Backwards Mechanics Auto Center is the one-stop auto repair shop you need, providing a complete range of car care services at affordable rates. Fully equipped to handle all of your maintenance and repair needs, our state-of-the-art automotive center offers computer diagnostics, factory scheduled maintenance checks, quick turnaround times and certified general mechanics to tackle any issue on all makes and models of any foreign or domestic vehicle. Give us a call today for more details!
Email
Extra Phones

Phone: (307) 333-4464

Services/Products
Smart Engine Repair, Suspension, Computer Diagnostics, Engine Maintenance, Dodge Engine Repair & Services, Auto Engines Installation & Exchange, GMC Engine Repair & Services, Chevrolet Engine Repair & Services, Toyota Engine Repair & Services, Engine Installation, Chrysler Engine Repair & Services, High Performance Engines, Jeep Engine Repair & Services, Engine Cleaning, Lexus Engine Repair & Services, Imports, Acura Engine Repair & Services, Auto Tune Ups, Honda Engine Repair & Services, Carburetors, Ball Joints, Spark Plugs, Subaru Engine Repair & Services, Oil Filters, Car Batteries, Batteries, Tires, Fuel & Oil Additives, Belts, Air Filters, Hoses, Rebuilt Engines.
Brands
Ford
Payment method
master card, amex, check, debit, discover, cash, visa
Accreditation

Automotive Service Excellence

Better Business Bureau

Categories

Reviews

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Evie R.

04/16/2023

Overall
Expertise
Professionalism
Promptness

Backwards Mechanics in Mills, Wyoming has given us a false insurance packet to go with an over 8-thousand dollar repair which was spent at their shop last September. After receiving an engine in poor shape (causing us to wait 4 extra days for them to get another used engine), they installed a 122,000 mile engine. For this incredibly high price, they told us that any oil leak or other issue to do with the replacement engine would be covered by an insurance we could contact from a packet they provided and be used where we live. Since we have left their shop, their communication and service have been horrendous. Their receptionist reads texts and ignores. When we called in she stated we should send the repair receipt from our local mechanic and they would look into why it wasn't covered as they promised, and that they would be refunding us. Instead, she continued to ignore everything sent by text, calls from our number and letters which included the threat of this complaint. The owner, whom admitted to be an extreme cheapskate while discussing our repair, has also ignored letters regarding this dishonest and lazy receptionist addressed directly to her as owner of the business. All we asked was for our $372 to be refunded and they have obviously not kept their word. Makes us wonder how much they have lied to us regarding the costs. They may appear to be good people, but apparently it's just a cover. We will continue to spread word across the internet to encourage each and every other potential customer to go elsewhere.

Details

Phone: (307) 797-8336

Address: 4200 1/2 West Yellow Stone Highway, Mills, WY 82604

Website: www.backwardsmechanics.shop

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