Palmetto Bay Collision Ctr

This place is seriously a joke and to avoid the frustration, it is best to not bring your car there. First off their little tow truck driver Mike spotted my accident and pulled over offering to tow my car (even though it was drive-able) for free and that if I had to pay a deductible, they would waive it. They promised the job would take about 2 weeks, it turned out to be a little over a month. I kept getting excuses that this part was missing and that part took more time to arrive, or that the wrong part was sent to them. The shop manager Brian was very unprofessional and full of games. Got my car back, and my new headlight was aiming at the ground, and when slowing down my car was launching forward as it downshifted gears. Brought it back the next day only to find out they didn't put transmission fluid back into my car. My car is also missing screws from the body work they attempted to do.

This shop is a joke, and the owner BRIAN is a huge liar,I wouldn't recommend this shop to my worst enemy.Brian had my car for over 5 months and still wasn't able to fix the car.Told me the car was ready once he had it for 3 months pulling out of his shop my tpms sensors turned on on the dash, then driving down the street you can hear something loose in the rear,the whole subframe was loose in the rear,had to take it back for him to have my car sitting for another 2 months. Had to go pick up my car from the dealership because I was told by BRAIAN that he couldn't do anything to fix the car, and that its my problem now to figure it out.he took my car to about 10 other shops to get done,No one wanted to touch the car because of the garbage work that he had already done to the car.I'm currently now getting the car fixed the RIGHT way Frame is still bent BRAIN and his team installed the rear subframe with out pulling the frame straight, causing the rear tires to be side ways

ROBERT