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A+
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Phone: (256) 881-4400

Phone: (256) 468-0377

AKA

On The Spot Auto Detailing

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Deb B.

10/24/2018

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I originally had a Groupon I purchased for an "Express Car Wash" back in 2017. Unfortunately, I never ended up using it. I thought I'd "lost out" on the money spent. However, when I stopped by to get pricing on window tinting, I found out I could still use my Groupon voucher ...even though it was more than a year later. I not only used it towards a car wash, but I also had the windows tinted on my "new" (used) car that I purchased from my family.

On-The-Spot went above-n-beyond in helping me out with pricing on the tint, still honoring a more than 1-yr-old Groupon voucher & giving me a ride home while they worked on my car.

Additionally, I didn't realize I had a "follow-up" FREE "Express" car wash to use that included vacuuming. However, you had to use it within 30 days. I provided an email that I don't check as regularly, so I missed the 30-day mark. They still honored washing the car, but were unable to do the vacuuming, which is fine.

They did a fantastic job overall from beginning to end. I particularly give a BIG KUDOS to the following 3 employees:

PATRICK, who worked on my car doing the tint, as well as the follow-up wash & BRITNEY, who gave me the ride home while it was being tinted. There were others who helped out, but I apologize, as I didn't get their names. They helped with the car wash/detail ...so they deserve a BIG KUDOS, as well! I just interacted more with Patrick & Britney. There is another lady that deserves a KUDOS, and I believe her name is KARLY. She helped out with getting approval for the "follow-up" FREE car wash -even though it had been more than 30 days.

SO A BIG KUDOS TO THE EMPLOYEES HERE & TO MANAGEMENT FOR HIRING GREAT EMPLOYEES!

Be sure & check them out ...even if you don't have a Groupon!

Thanks much, blessings many!

Details

Phone: (256) 721-4200

Address: 7955 Highway 72 W, Madison, AL 35758

Website: https://onthespotautodetail.com/pages/our-locations

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