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08/30/2015
The worst McDonald's. I waited for several minutes to be waited on, even though they were not busy. Other customers had been waiting for some time for their food, and the person behind the counter was ignoring them. After having my order taken, I had to wait for a cheddar onion burger to be cooked, yet they were taking orders and serving burgers to customers at the drive thru.window. I don't mind waiting and don't expect the food to be ready immediately. Then, when the burger was ready, afher I had been there almost 10 minutes, someone took the fries out of my order and threw them away. They tried to then give me my order without fries. I then had to wait for them to cook new fries. I asked for my money back and after a couple more minutes, I was told that they would not do that. I then had to wait for the fries to finish. They started adding more food to my order, that I didn't want. I ended up with cold food, but hot under cooked fries. They threw in a cheeseburger which had a stale bun. This is not the first time I have received poor service at this McDonald's. I will not be returning, ever again.
Details
Phone: (865) 379-9500
Address: 1909 Marriott Dr, Louisville, TN 37777
Website: http://www.mcdonalds.com/
More Info
- General Info
- We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
- Services/Products
- DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
- Payment method
- amex, cash, discover, master card, visa
- Other Links
- Categories
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Cuisines: Yogurt, Burgers, American, Sandwiches, Hot Dogs, Fast Food, Ice Cream, Healthy, Diner, Cafe, Omelets
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