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General Info
We are Planet Fitness. Home of Big Fitness Energyā„¢. At Planet Fitness, we believe no one should suffer from Low E. You knowā€¦that down-and-ugh feeling of too little pep and not enough steps. Big Fitness Energyā„¢ gives you that post-workout glow all day long. See for yourself at one of our 2,400+ locations or download our app for hundreds of ways to get moving.
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check, all major credit cards
Neighborhoods
Okolona, South Side
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By Appointment Only: No

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Reviews

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queenme

04/05/2014

Overall

I've been a member since early January. I joined planet fitness for the sole purpose of using their cardio equipment. The price a month is WAY cheaper than buying an elliptical, treadmill and stationery bike for my home. The added bonus is the fact I can use the weight machines and free weights too. They're also opened 24/7 which is wonderful!!



The facility is always clean when I go. I've been on different days, all types of hours from early am to late pm, on weekends. I've never had a problem with the staff or getting on any of the equipment. I've seen reviews that complain about the tootsie rolls. pizza Mondays etc.. Really?? Don't eat it if you don't want it. Who cares if it's there. I have yet to eat ANYTHING while I'm there. Uh, that defeats the purpose of working out. BTW - they're water dispenser, machine, fountain whatever you can it had the best water. I bring a couple of empty bottles with me and fill to take back :). OK, back to the review......



I can think of a lot of not so beneficial ways to blow 10 bucks. I try to go at least 5 times a week. It's basically choosing me $.50 when I go. It's within walking distance of my home so I'm not spending much in gas when do drive from work or being out.



Bottom line. Give it a try. If you don't like it, cancel it. I'm sure you've lost $10 a time or two and you didn't cry over it :).

Overall

Today out of all the days I have a problem... Overall the gym is great equipment awesome! The only thing is some of the staff!! Today we had a issue with my membership which expires in Oct. 2013 .... The Manager Lauren could not help me I had to wait and talk to the Supervisor Ebony..Had to wait 5 min okay not a problem.... Ebony is ready to talk about the error in the system... Now for the lack of customer service!! In the middle of me talking to Mrs Ebony she yells at a customer behind me walking in the door You GOT MY LUNCH BABY? WHAT TIME DO YOU HAVE TO GO BACK ? ILL MAKE SURE U ARE THEIR ON TIME! <<A gym member ( obviously he works in food industry)... Oh I'm sorry I just completely cut our conversation off then told Lauren the Manager to take care of him give him massage tanning and another massage whatever he wants!!



Not very good customer service!!!

Very unprofessional & your title is ' MANAGER "

Usually the staff is great and try to accommodate their guest and issues professionally and promptly! Guess I will get my issue resolved on a different shift!

I usually never go to the gym around lunch and never will again!!!

victorialr

02/04/2013

Overall

Love it, I can go ANY time I want because they are opened 24/7. The tanning beds are the up grade beds at Sun Tan City. Without the up grade price. It's clean and up to date and if something does break. Planet Fitness is quick to fix it. A pool would be nice tho.

Details

Phone: (502) 964-7555

Address: 7450 Jefferson Blvd, Louisville, KY 40219

Website: https://www.planetfitness.com/gyms/louisville-jefferson-boulevard-ky

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