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(502) 935-7889CallVisit WebsiteVisit WebsiteMap & DirectionsDirections10411 Dixie HwyLouisville, KY 40272Write a ReviewWrite Review

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Duane I.

09/22/2014

Overall

Night shift on Sundays are getting worse. Count on your order being wrong. Count on your burgers looking like they were thrown together from 10 feet away. Count on cold fries. Count on waiting long in the drive thru.

gorditachula31

07/25/2012

Overall
HORRIBLE ALL AROUND 5 THUMB'S DOWN

this restaurant is AWFUL!!!! IT'S WORTH THE DRIVE UP DIXIE TO GO SOMEWHERE ELSE.. NO STAR'S FROM ME BUT APP MAKES YOU TO BE ABLE TO SUBMIT

scobur

01/10/2012

Overall
It Needs Zero Stars

I live about a mile away, but I will drive 5 miles to find a better one. Actually, the one on Terry is much better (and not 5 miles away).

If you go through the drive-thru, you can count on being asked to pull into a parking spot to wait. When they did that to me a couple times, I was tempted to say I wouldn't move until I got my order. I was too afraid of what they might do to my food, though. Instead, I just quit going.

angry76

10/10/2011

Overall
this place is horrible! there...

this place is horrible! there are to many chiefs and not enough Indians. i go in to get food and hear one of the main managers yelling at her employees! and then they wonder why they can not get help?? no one wants to be in that type of environment as a customer i know i don't. It is simple if you do not like your job then find a new one. i think they need to get new management and new employees and start over otherwise this store is going under. it is not like it was 4 years ago!! i vote to replace the management!

JS
Jeff S.

08/30/2010

Overall
Needs to be hosed down.

I spend a lot of time on the road and see a lot of different mcdonalds, and this one falls low on the scale of clean. There is a strange odor, everything is sticky, and 2 or 3 flys flying around. The service is slow and the food is what is expected from mcdonalds. Unless you have your heart set on mcdonalds and don't have the gas to drive 3 or 4 miles to the next one, I would stay away from this one.

only.wonders

01/11/2010

Overall
I go to this Mcd's every morni...

I go to this Mcd's every morning for coffee. I don't think they're the worst but they do need help. I'm a regular so I see what goes on there everyday. Mornings at least. The front counter ladies are nice. One of them are my favorite. It brightens up my day to see her because she's so cheerful and she remembers how I like my coffee. She keeps her attention on the customers and does everything she can to make their visit a great visit.

artena1

01/28/2008

Overall
Poor service

I like McDonalds however, this particular location has the worst service. It takes at least 5-8 minutes just to go through drive-thru. Besides that, somehthing is always wrong with my order.

Details

Phone: (502) 935-7889

Address: 10411 Dixie Hwy, Louisville, KY 40272

Website: http://www.mcdonalds.com/

More Info

General Info
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
DriveThru GiftCards McDelivery MobileOffers MobileOrdering WiFi
Payment method
amex, discover, master card, visa, cash
Price Range
$
Neighborhoods
West Louisville, Valley Station
Categories
Other Information

Good For Family: Yes

Good For Groups: Yes

Take Out: Yes

Cuisines: Yogurt, Burgers, American, Sandwiches, Fast Food, Hot Dogs, Healthy, Diner, Ice Cream, Cafe, Omelets

Wi-Fi: No

Wheelchair Accessible: Yes

Drive Through: Yes

Attire: Casual

Takes Reservations: No

Price Range : Below Average

Good for Kids: Yes

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