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07/10/2016
DO NOT GIVE REPTILE PETS DIRECT YOUR BUSINESS. I was recently in their store to purchase an Exo Terra natural light ION for my bearded dragon. Reptile Pets Direct was out of stock, so the employee recommended that I purchase a ZooMed Reptisun 10.0 UVB instead. I was hesitant and let him know I was not sure if it would fit in my light dome. He told me that if it did not, to bring it back and if the light worked, I would get store credit. Unfortunately for me the light did not fit in the dome, but when I took it back to get store credit I was told by the same employee that they will not take back the ZooMed light. I explained what he had told me when I purchased the light, but he refused to see if the light worked. It appears this store will do whatever it takes to make the sell, but not take responsibility if they give you bad advice.
Details
Phone: (210) 277-7225
Address: 8088 Pat Booker Rd, Live Oak, TX 78233
Website: http://www.reptilepetsdirect.com
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